Customer reviews from sharkninja.com
Shark - Refurbished Excellent - Detect Pro Auto-Empty System, Cordless Vacuum with QuadClean Multi-Surface Brushroll, HEPA Filter & 60-Minute Runtime - White/Beats Brass
Average customer rating
3.9
(225 Reviews)
Rating breakdown 225 reviews
5 Stars
128
4 Stars
34
3 Stars
16
2 Stars
17
1 Star
30
72%of customers recommend this product.
(
89 out of
123)
Customer Reviews for Shark - Refurbished Excellent - Detect Pro Auto-Empty System, Cordless Vacuum with QuadClean Multi-Surface Brushroll, HEPA Filter & 60-Minute Runtime - White/Beats Brass
Customer Rating
5
Super suction in a pretty machine
on December 19, 2024
Posted by: SarahB
[This review was collected as part of a promotion.] Dang, I've never used a more powerful vacuum.. ever!!! The vacuum is compacted, yet so powerful. I was using the handheld attachment and there's a piece of rubber or silicone attached to the bottom, so when it hits the ground, there's more suction created. Really smart design! I compared this vacuum to the vacuum I had prior to this one that I was desperately seeking to replace, but I couldn't get the video to upload. The vacuum has a long charge, I was able to vacuum my whole house on the one charge. It transitions from tile to carpet effortlessly and is so light weight, the size allows it to get to areas a larger vacuum wouldn't be able to go to. I know its a small detail, but I really love how they made the attachment lock buttons. When you press the button to release the attachment, it's such a soft and easy lock and unlock, I've had issues with other machines where you're pretty much struggling with the machine more than your actually using it.
There are a few features on the vacuum, there's a turbo shot button you can hit for really dirty areas, though the vacuum detects extra dirty areas on its own, which is so convenient, you can actually hear the vacuum getting that extra surge of suction.
I set up the vacuum charging station in my closet and it fits perfectly. The charging station has a built in bin that actually sucks out everything you've vacuumed and leaves the canister clean for each new cleaning job. A big plus is the brushes, they're designed so that hair doesnt get tsngled around the brissles, I dont know how they did it, but i vacuum so much hair and with other machines, the hair wraps around the brissles and then it dkwsnt work properly, so I need to take a blaze to the brissles to cut the hair out. The vacuum also just looks very stylish, the base is white, but it's accented with rose gold.
Written by a customer while visiting sharkninja.com
Customer Rating
3
Not for Pet Owners
on December 19, 2024
Posted by: holleyl2_5579
[This review was collected as part of a promotion.] I received this product in return for an honest review. I was very excited to try this as I know Shark is a good brand. Few things to note on the first run: the canister is TINY, the light is ineffective, and the carpet capability is lack luster. I have 2 large dogs that shed, so this needs to be emptied after about 5 minutes. Also, because the roller brush is soft, the carpet cleaning ability is mediocre at best. Most of my house is hard wood, so it isn’t a huge deal, but I tested it on a shag area rug and short shag carpet. If this came with a separate head that was geared towards carpet, it might bump this up a star. I’ve had a Dyson V15 for about a year and I have yet to find anything that beats that. The battery level on the Shark is also pretty mediocre compared to my Dyson. I do like the self emptying feature with the odor control as it reduces the amount of dust and dirt that knocks into the air compared to a normal vacuum when emptying into the trash. I’ll probably end up using this on my second floor for the wood floored bedrooms, and to clean my car.
Response from sharkninja.comBy Shark Clean, January 27, 2025
Hello,
Thank you for taking the time to leave a review. Please know that we'll take this on board and work towards continuously improving our products.
If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Thank you for taking the time to leave a review. Please know that we'll take this on board and work towards continuously improving our products.
If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
4
Sleek and handy
on December 19, 2024
Posted by: carolinet25_4913
[This review was collected as part of a promotion.] I was beyond excited to try this vacuum, especially because I have an old one that isn’t cordless. This vacuum is so easy to move around because of its sleek design and no cord which I love. Also, the filtration system is very convenient as it empties the cleaner on its own. The one thing I don’t love is the battery life of this vacuum, but since my space is small it doesn’t really matter too much.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Awesome shark vacuum
on December 18, 2024
Posted by: Gggggman
from Brownsville Tx
Gender:Male
Excellent. Love my shark. So easy to use and cleans very well.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Awesome versatile lightweight cordless vacuum!
on December 18, 2024
Posted by: stevenf10_6953
[This review was collected as part of a promotion.] Based on testing this cordless shark vacuum for the past couple of days and from someone who really needed one I'm very happy with its performance. For a cordless vacuum it has plenty of suction power for wood floors and handles carpets magically with its unique brush. The brushroll is also self cleaning so no need to unclog that all the time. It's very lightweight and easy to move around the entire house. The brush swivels around very nicely and maneuvers almost effortlessly. I love that you can also remove the handle and use the provided crevice tools to clean hard to reach areas or your car which I will be using it for a lot. The auto detect features works great and it detects quick. Overall look and design is appealing, clean, professional.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Zero complaints
on December 17, 2024
Posted by: Kelsie
Light weight. I can vacuum my entire bottom floor on a single charge. It cleans up messes and can handle bigger pieces then my old cordless. I have no complaints currently. Its easy to keep it charged with the stand and the auto empty feature means its never full when I need to use it. I am very impressed.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great vacuum
on December 17, 2024
Posted by: mfuentes9_6644
[This review was collected as part of a promotion.] I was super excited to receive this Shark vacuum. I am an amputee and sometimes have a hard time sweeping the floors, but since I’ve received the vacuum I’ve used it many times. It is very light and easy to maneuver. I love that the suction power will adjust and it lights up darker spaces. I will recommend this product to my family.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Must Have
on December 17, 2024
Posted by: NHouston
from TX
Gender:Female
I absolutely love this vacuum. I've only had it a couple of weeks now but it makes daily cleaning quick and easy and so much more convenient. I love love the self emptying feature. I used to hate making more of a mess emptying out the upright vacuum. I really hope it is designed to last.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com