Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7 out of 5
4.7
(1,613 Reviews)
Open Ratings Snapshot
Rating breakdown 1,613 reviews
5 Stars
1,358
4 Stars
171
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product. 
(
25 out of 33
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
5 out of 5
5
Works as advertised
on July 11, 2022
Posted by: Joel
After a lighting strike I had to replace two wireless routers. I have used Netgear products for years an have always been more than happy with the quality and ease of use. Thanks for providing a quality product.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Fantastic
on July 9, 2022
Posted by: Cameron Beam
This product has blown me away. I would definitely recommend this product to anyone.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
So far so good
on July 9, 2022
Posted by: Anonymous
The installation process wasn't as easy as the manual states where you just download the app and follow the prompts. I had to bypass the app and log into the router via the computer browser and go from there. Just a heads up... For those of you who have older PCs and you're SSID isn't showing as an available network but others are, it's because this new Nighthawk you purchased is too advanced for your PCs network adapter; it's outdated.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
netgear rating
on July 8, 2022
Posted by: Anonymous
nice product, easily installed and working well well. Nighthawk app was easy to uses and very intuitive.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
another good product
on July 7, 2022
Posted by: Lrak Kram
I have many devices so it took a while to arrange them all on 2.4ghz or 5.0 ghz. My Apple pieces liked 5.0, the others needed to be on 2.4. My internet light turned red even though it still broadcast just fine. With a little troubleshooting and resetting it was ok. I'm no programmer, so just follow the instructions and you'll be fine.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Works fine, but not enough coverage
on July 6, 2022
Posted by: Daniil Khokhlov
The router itself is good and I haven't had any complains while using it. The only problem is that I live in a house and the coverage of the router is not enough.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Fast, easy setup
on July 6, 2022
Posted by: Celesta
I needed to extend my signal for our airbnb which gets poor cellular service and also needed to be able to split the 5G
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
love this modem
on July 4, 2022
Posted by: Robert Maples
i like the mobile app features, parental controls are great, and even the separate guest wifi makes it easy to use. setup was like 5 minutes. i have fiber and my downloads are holding at 500mbps/ and my upload is over 800 mbps . my wife is running over 40 smart devices in our house and so far 1 month in, no problems.
Written by a customer while visiting netgear.com
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