Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7
(1,612 Reviews)
Rating breakdown 1,612 reviews
5 Stars
1,358
4 Stars
170
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
5
Good wifi connection
on February 21, 2022
Posted by: Anonymous
Ive always had netgear It is an amazing product wifi works great
Written by a customer while visiting netgear.com
Customer Rating
3
Not as good as the older model
on February 21, 2022
Posted by: Macmike
I had a older model netgear that had twice the range as this one. That one lasted over five years but finally stopped working.
Response from netgear.comBy Consumer Affairs, February 22, 2022
Hi Macmike,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Expectations
on February 22, 2022
Posted by: Zach
This router has exceeded my expectations. It covers my 3000 sq ft house with perfect coverage and performance. Very happy with my purchase.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent purchase
on February 23, 2022
Posted by: Anonymous
So far, this router has solved all of our problems that we had on our previous router. I would highly suggest this to anyone because of the price and value.
Written by a customer while visiting netgear.com
Customer Rating
5
My Problem is Fixed
on February 23, 2022
Posted by: Michael
For forever I had weirdly bad internet even after paying the ISP extra for higher speeds. Oddly enough, researching the issue did not tell me it was the router I had, that was until a hired tech told us that this might be the issue. He recommended Netgear so I gave it a try. We have been unlucky in the past with certain tech stuff but my fears were assuaged as it was plug and play straight away and the issue was resolved, I am quite satisfied. I am still in my first month with the product but so far it is great and I hope it continues to perform well into the future.
Written by a customer while visiting netgear.com
Customer Rating
5
Very pleased with my purchase
on February 23, 2022
Posted by: Jerry Jackson
We have fiber optic internet but have incredibly better internet since installing the Night Hawk Router
Written by a customer while visiting netgear.com
Customer Rating
5
Great router!
on February 24, 2022
Posted by: patt
Router was easy to install and hook up to my ATT Modem. It runs faster than the att router I previously had.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to operate
on February 24, 2022
Posted by: jamque
Very easy to setup and app makes its quick and easy to operate. I’m getting excellent height speed Wi-Fi, definitely recommend.
Written by a customer while visiting netgear.com