Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7
(1,613 Reviews)
Rating breakdown 1,613 reviews
5 Stars
1,358
4 Stars
171
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
4
Easy to set up and works well
on August 16, 2022
Posted by: Meemo
This is an easy to set up and Powerful router. So far it's performed as expected.
Written by a customer while visiting netgear.com
Customer Rating
5
Blazing Fast
on August 16, 2022
Posted by: Antoine Martin
Router was easy to set-up and has improved my internet speeds drastically.
Written by a customer while visiting netgear.com
Customer Rating
5
Did the Job
on August 16, 2022
Posted by: KenR
1st, I use my own equipment instead of my ISP equipment. I had a Linksys and tech found it was the problem. I got the Nighthawk and it' nailed the problem. I already had a Nighthawk system at my other house with great success, that's why I made this choice. Extremely fast..
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to set up
on August 16, 2022
Posted by: Anonymous
Easy to set up and use. Like the App, I always buy Netgear routers and will continue to do so.
Written by a customer while visiting netgear.com
Customer Rating
5
No Question
on August 16, 2022
Posted by: Terina Cocco
Best thing we’ve ever bought to help with the WI-FI in the house. Simple. Quick. Easy. Effective. Can’t ask for more.
Written by a customer while visiting netgear.com
Customer Rating
4
So far so good
on August 15, 2022
Posted by: Steadyrock
I had bought RAX50 a year and a half ago because I thought my RAX80 was bad. At the time I could not find another RAX80 so I bought the RAX50. This router is great for a mid size house with average usage. I have inlaws always streaming videos and two young adult kids always gaming and an extra large amount of devices. Well my Rax80 finally died after receiving a large power surge through the house. The RAX50 isa great router just is at its limit at my house, therefore only 4 stars and I'll have to go up another level soon. Otherwise my wife can't work at home.
Written by a customer while visiting netgear.com
Customer Rating
5
Tv and phone
on August 15, 2022
Posted by: Lbb
Since we’ve purchased Netgear nighthawk it has been great to be able to watch a full program without losing Internet. The Netgear nighthawk is great we are very pleased that we purchased it
Written by a customer while visiting netgear.com
Customer Rating
3
Ok but not perfect
on August 14, 2022
Posted by: JohnB
Works good but the login interface needs work (when you can actually login to access it...as this is a big problem), more specifically, the configuration interface is weak and difficult to access.
Response from netgear.comBy Consumer Affairs, August 17, 2022
Hi JohnB,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help easily access your device using the Web Interface and the NETGEAR Nighthawk App: https://kb.netgear.com/980/How-do-I-log-in-to-my-NETGEAR-router. To detail the features and advantages of using the App, please visit: https://kb.netgear.com/000055501/What-features-does-the-NETGEAR-Nighthawk-app-support?language=en_US.
If you need further assistance or additional resources, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help easily access your device using the Web Interface and the NETGEAR Nighthawk App: https://kb.netgear.com/980/How-do-I-log-in-to-my-NETGEAR-router. To detail the features and advantages of using the App, please visit: https://kb.netgear.com/000055501/What-features-does-the-NETGEAR-Nighthawk-app-support?language=en_US.
If you need further assistance or additional resources, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com