Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7
(1,613 Reviews)
Rating breakdown 1,613 reviews
5 Stars
1,358
4 Stars
171
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
5
Incredible
on September 2, 2022
Posted by: Matt
The speed of the device and the intuitive app, are simply incredible. It’s been a while since I’ve had to use a router but have always preferred NETGEAR. This was the best purchase I’ve made recently!
Written by a customer while visiting netgear.com
Customer Rating
5
Does the job
on September 1, 2022
Posted by: Lballard
Set up is relatively easy, this is my second system. Both reliable
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk AX6 6-Stream WiFi 6 Router (RAX50)
on August 31, 2022
Posted by: Marty Cowart
Great Buy! Easy to set up and covers every inch of our 2 story home with ease
Written by a customer while visiting netgear.com
Customer Rating
4
Not bad
on August 31, 2022
Posted by: Lindy Fink
We bought this to upgrade our other router, but we don't really notice any difference. It's not bad.
Written by a customer while visiting netgear.com
Customer Rating
5
RAX50
on August 31, 2022
Posted by: Anonymous
Great product! Easy to setup, and the interface is clear to quickly setup your network.
Written by a customer while visiting netgear.com
Customer Rating
5
SIMPLY NOT JUST GREAT!, BUT AWLSOME.
on August 31, 2022
Posted by: Anonymous
I LOVE THE SPEED THAT I CAN GET AROUND ON MY COMPUTER AND OTHER DEVISES IN MY NETWORK.
Written by a customer while visiting netgear.com
Customer Rating
3
Wi Fi Netgear Nighthawk AX6
on August 31, 2022
Posted by: Ann St George
The unit may fit the need or a technical “gamer;” it did not work well for a small home with ether netted computer and fax/printer and two wi fi TV’s, 2 smart phones. Disappointing and not user friendly, had to purchase an extender, home is 2800 sq.ft.
Response from netgear.comBy Consumer Affairs, August 31, 2022
Hi Ann,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Very fast router
on August 31, 2022
Posted by: Kai shaikh
This router is extremely fasts. Makes gaming smooth, downloading movies with ease, and download files is nothing. Overall awesome router!!
Written by a customer while visiting netgear.com