Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7
(1,612 Reviews)
Rating breakdown 1,612 reviews
5 Stars
1,358
4 Stars
170
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
5
Router review
on November 1, 2021
Posted by: Anonymous
Wonderful product works as described easy setup absolutely no issues would recommend
Written by a customer while visiting netgear.com
Customer Rating
5
insane wireless speed
on November 2, 2021
Posted by: joecadcon
So far this router is crazy fast. My gigablast network is pulling speeds up to 998mbps
Written by a customer while visiting netgear.com
Customer Rating
3
Same as Charter
on November 2, 2021
Posted by: Nakoa
We bought this router for the range and the way it would disperse the signals through all the devices that were connected. Also the range of the Nighthawk is supposed to be almost 2-3 times bigger than the router from Charter. So far it hasn’t changed from Charter. Our cell phones doesn’t even download feeds when we are on wifi. We are in the fence about this product and will most likely be returning this product.
Response from netgear.comBy Consumer Affairs, November 2, 2021
Hi Nakoa,
We appreciate your feedback and we want you to know that your experience is important to us. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Outstanding router bandwidth
on November 3, 2021
Posted by: Stacey
Switched from my old router that my internet service gave to this new one. It’s almost like having an Ethernet cable connected to all my devices surrounding my whole house. Definitely recommend to everything that needs good bandwidth and coverage at high speeds!
Written by a customer while visiting netgear.com
Customer Rating
5
Happy with purchase
on November 6, 2021
Posted by: CCNH
This was easy to set up. I didn’t need to change my password. WiFi has a stronger signal throughout the house. So far my teenager approves of it too!
Written by a customer while visiting netgear.com
Customer Rating
5
Easy networking
on November 9, 2021
Posted by: Scott
Hooked this router up to my modem/router combo for my security system and had no problems it was extremely easy and works great and the speed is amazing
Written by a customer while visiting netgear.com
Customer Rating
5
WORKS GREAT
on November 9, 2021
Posted by: DH
Works great like the parental tracking and controls.
Written by a customer while visiting netgear.com
Customer Rating
5
Router
on November 10, 2021
Posted by: Curtis Lavallee
Great router with remarkable results, has good range and a rather stable internet frequency.
Written by a customer while visiting netgear.com