Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7
(1,612 Reviews)
Rating breakdown 1,612 reviews
5 Stars
1,358
4 Stars
170
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
5
Excellent Router, Highly Recommend!
on September 23, 2021
Posted by: Mike M
Absolutely love this router! We are getting faster uploads and download speeds then we were with our old internet provider router with the same service. Extremely easy to setup, monitor, and add services if you desire to using the NETGEAR APP. Did I mention they also have excellent customer service and support. Highly recommend this product.
Written by a customer while visiting netgear.com
Customer Rating
3
AS6
on September 23, 2021
Posted by: Matthew Valverde
Range and speed are great! I for some reason keep having to reboot it even though firmware is up to date.
Response from netgear.comBy Consumer Affairs, September 24, 2021
Hi Matthew Valverde,
Thank you for your review and feedback. Please check out this troubleshooting resource: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.
You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review and feedback. Please check out this troubleshooting resource: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.
You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Nice router
on September 23, 2021
Posted by: Scott H
Great Router, consistent speeeds amd fantastic range!
Written by a customer while visiting netgear.com
Customer Rating
4
Rax50
on September 24, 2021
Posted by: John N
Getting setup was a lot harder than I expected and multiple reset and hard reset before finally making it work. Also made multiple tries to router login.net to finally making it work.
Written by a customer while visiting netgear.com
Customer Rating
5
Superfast
on September 26, 2021
Posted by: Jeff
Replaced a free router by our internet provider. What a difference. Faster streams and no service losses. Highly recommend.
Written by a customer while visiting netgear.com
Customer Rating
5
Great router
on September 26, 2021
Posted by: Sabi M
Great signal and covers a substantial area. I have two floors and added the Netgear extender. Also looks good.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent router. Very fast and easy to set up.
on September 26, 2021
Posted by: Anonymous
I bought this to replace another router running an open source firmware. I like to have full control over everything my router is doing. I like the Nighthawk app. Was very easy to set up and still allows me plenty of control over how it functions. The prompts to sign up for trial software are a bit annoying, but I can look past them. Get 110 mbps on my MacBook through our 100 mbps connection. Works everywhere in our 3-story 1,300 sq ft house, including areas around the house. Would highly recommend to anybody looking for a reliable and speedy router.
Written by a customer while visiting netgear.com
Customer Rating
5
Love notifications
on September 27, 2021
Posted by: RaabNicole
We love our router and the app. It notifies me every time something is happening with our internet! Like someone connecting to our wifi.
Written by a customer while visiting netgear.com