Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7
(1,612 Reviews)
Rating breakdown 1,612 reviews
5 Stars
1,358
4 Stars
170
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
5
serious speed boost
on September 20, 2021
Posted by: Anonymous
I replaced my old router and modem with this router and the Netgear Nighthawk CM1200 Modem. My download speeds jumped from 84 MB to 441 MB!
Written by a customer while visiting netgear.com
Customer Rating
5
ALSOME
on September 20, 2021
Posted by: ERIC ALLEN
THIS IS ALSOME ROUTER, IT SENDS OUT A STRONG SIGNAL TO ALL MY DEVICES.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent router
on September 21, 2021
Posted by: Anonymous
This router is killing it. Getting the speeds I should be and beyond with this thing. Reaches the whole house and does a great job.
Written by a customer while visiting netgear.com
Customer Rating
2
Good Features Poor Signal
on September 21, 2021
Posted by: Chi D
This router offers good features, but falls short when it comes to signal strength in a very small place.
Response from netgear.comBy Consumer Affairs, September 22, 2021
Hi Chi D,
Thank you for your review and feedback. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Thank you for your review and feedback. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Wow, what a difference
on September 21, 2021
Posted by: Wilton
I was advised to get this router as it would make my Internet speed faster. I was skeptical at first but after obtaining it, my internet went up 6x. I was shocked. Very Happy with this purchase
Written by a customer while visiting netgear.com
Customer Rating
5
1st router ever!
on September 22, 2021
Posted by: Anonymous
It’s a great product with such user friendly features. This being my first, I didn’t know what to expect. I now see the improved speeds and secure access that having a Nighthawk brings.
Written by a customer while visiting netgear.com
Customer Rating
4
Initial stability issues but now great
on September 23, 2021
Posted by: John Lajvort
When first installed there were issues with dropped data when streaming but give it a day or two and the unit shines. Patience will be rewarded.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent router highly recommended!
on September 23, 2021
Posted by: Michael Mulac
Love this router! We are getting faster upload and download speeds than we were with our old router with the same internet provider. Extremely easy to setup up the NETGEAR APP and monitor all activity. We highly recommend this router!
Written by a customer while visiting netgear.com