Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7
(1,612 Reviews)
Rating breakdown 1,612 reviews
5 Stars
1,358
4 Stars
170
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
5
Fast and reliable
on September 1, 2021
Posted by: Fillup331
This thing increased my signal strength my speed And overall wi fi experience I liked it so much I bought another for the shop class I teach and now multiple kids can stream at once great product
Written by a customer while visiting netgear.com
Customer Rating
5
Works great
on September 1, 2021
Posted by: Natalie Montfort
Easy to register using the app and it works great so far.
Written by a customer while visiting netgear.com
Customer Rating
5
Better than i hoped
on September 1, 2021
Posted by: Brent
I knew the nighthawk was a great router but the range is better than i was hoping for. Multiple devices stream simultaneously without any lag.
Written by a customer while visiting netgear.com
Customer Rating
5
Works great
on September 1, 2021
Posted by: Natalie
Easy to register using the app and it works great so far.
Written by a customer while visiting netgear.com
Customer Rating
5
Great router
on September 2, 2021
Posted by: Claudia in Taos
Changed my wifi and needed a bit stronger router to get through the stucco walls. It works great and was easy to install... I DID have to call Netgear support and with the second person, it was up and running in moments!!
Written by a customer while visiting netgear.com
Customer Rating
5
Great router
on September 2, 2021
Posted by: Claudia in Taos
Changed my wifi and needed a bit stronger router to get through the stucco walls. It works great and was easy to install... I DID have to call Netgear support and with the second person, it was up and running in moments!!
Written by a customer while visiting netgear.com
Customer Rating
3
Somewhat Disappointed
on September 2, 2021
Posted by: Peter Zinni
Router installation was easy using the Highthawk app. However one of our devices (a Dell PC) was not compatible with the AX architecture. AX had to be turned off through the router software in order for the one PC to find the network. Disappointing!
Response from netgear.comBy Consumer Affairs, September 2, 2021
Hi Peter Zinni,
Thank you for your review and feedback. Please email us your contact information along and a link to your review to netgearteam@netgear.com, and we will be happy to help you. We would love to know what computer it is that was not compatible.
Regards,
NETGEAR Team
Thank you for your review and feedback. Please email us your contact information along and a link to your review to netgearteam@netgear.com, and we will be happy to help you. We would love to know what computer it is that was not compatible.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
What A Great Product!
on September 3, 2021
Posted by: Anonymous
This WIFI router was so easy to set up and works flawlessly! I highly recommend it to any one.
Written by a customer while visiting netgear.com