Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7
(1,613 Reviews)
Rating breakdown 1,613 reviews
5 Stars
1,358
4 Stars
171
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
3
Mobile App
on March 1, 2023
Posted by: DM
Netgear Nighthawk router when compared to Linksys was more tedious to set up. The corresponding mobile app has flaws, like it doesn't properly detect heo devices are connected (e.g., it lists devices wired when connected wireless).
Response from netgear.comBy Consumer Affairs, March 2, 2023
Hi DM,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with setting up your product. This resource should help you if you experience any trouble with installation: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with setting up your product. This resource should help you if you experience any trouble with installation: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
Nice Upgrade
on February 28, 2023
Posted by: R.Edwards, WA
Looking for a medium priced upgrade for handling more devices with faster through-put, found this AX6 to fill the bill. Easy to install and connect. I found it to be a good value.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent coverage
on February 27, 2023
Posted by: Jurista
Changed our router to the Nighthawk and could not believe how much better our Wi-Fi coverage was extended! Very happy with our purchase!
Written by a customer while visiting netgear.com
Customer Rating
5
NETGEAR Nighthawk AX6
on February 26, 2023
Posted by: J R Henderson
Good Quality Router for the price. The Nighthawk had a very good range and exceeded the specifications. Good purchase!
Written by a customer while visiting netgear.com
Customer Rating
4
Works well, have dead spots in my house.
on February 26, 2023
Posted by: Techman
Router works better than my older Netgear. Still not as strong a signal as
I wish.
I wish.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Upgrade
on February 25, 2023
Posted by: Nate B
Had an old router from 2015 and got this. It is a huge upgrade and the embedded safety features help keep all of my items connected, safer from Spyware and identify newly connected items to prevent unwanted users. Overall, this is a great router and would highly recommend!
Written by a customer while visiting netgear.com
Customer Rating
5
Great Upgrade
on February 25, 2023
Posted by: Nate B
Had an old router from 2015 and got this. It is a huge upgrade and the embedded safety features help keep all of my items connected, safer from Spyware and identify newly connected items to prevent unwanted users. Overall, this is a great router and would highly recommend!
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent router
on February 20, 2023
Posted by: Rick Jackson
I am very impressed with this router, it covers everything in my house including my security cameras!
Written by a customer while visiting netgear.com