Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7
(1,613 Reviews)
Rating breakdown 1,613 reviews
5 Stars
1,358
4 Stars
171
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
5
Nighthawk router
on April 9, 2023
Posted by: John Holwerda
You get what you pay for. Excellent range and super fast… refreshing to finally get something of value for your money nowadays.
Written by a customer while visiting netgear.com
Customer Rating
5
Fantastic Router
on April 7, 2023
Posted by: Danny Palumbo
Working great lights show me the operation of the router,Very Happy with this router inwhich is a upgrade from a netgear 5 Router
Written by a customer while visiting netgear.com
Customer Rating
1
garbage in - garbage out
on April 7, 2023
Posted by: Leigh G
I think I just got a bum router but this thing would not connect. The setup
Response from netgear.comBy Consumer Affairs, April 10, 2023
Hi Leigh G,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with setting up your product. This resource should help you when experiencing trouble: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with setting up your product. This resource should help you when experiencing trouble: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Fast
on April 6, 2023
Posted by: D1207B
Super fast connections on all my 8 devices. Can’t beat monitoring security too. I already recommend this nighthawk system to all my friends and families.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy activation
on April 4, 2023
Posted by: 58Bighorn
The AX5400 was a breeze to get connected online. I just downloaded the app and it walked me through everything.
The speed and the coverage in my house is great as well. I have been struggling with service in my back bedrooms in the past. After a couple of weeks now the connection couldn't possibly be better.
The speed and the coverage in my house is great as well. I have been struggling with service in my back bedrooms in the past. After a couple of weeks now the connection couldn't possibly be better.
Written by a customer while visiting netgear.com
Customer Rating
5
Perfect
on April 3, 2023
Posted by: Anonymous
550 Mbs is litteraly 10 times as fast as my old 55 Mbs 2013 N750 Wi-Fi 4 router, to say nothing of the greatly improved range. The old router needed an extender, this nighthawk gets a stronger signal further than the old extender.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy Setup
on April 3, 2023
Posted by: Outdoorhuntress
[This review was collected as part of a promotion.] I recently installed Starlink and needed to expand my Wifi range. I choose the XR5400 after reading reviews. I have to say, I am not disappointed. I was able to do the setup through my IPhone and it was easy. I really like the Netgear App so I can monitor the Router from afar.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Range
on March 21, 2023
Posted by: Marc Lajoie
Great powerful router with good signal range. Love the USB port for my own cloud drive. Highly recommended.
Written by a customer while visiting netgear.com