Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7 out of 5
4.7
(1,613 Reviews)
Open Ratings Snapshot
Rating breakdown 1,613 reviews
5 Stars
1,358
4 Stars
171
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product. 
(
25 out of 33
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
5 out of 5
5
Easy installation, Unit Wi-Fi is fast
on April 22, 2023
Posted by: Sandy Minotti
Overall the unit is great and what I expected, because of having other Netgear products in the past, along with a fair price for the unit.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Works Like a Dream
on April 22, 2023
Posted by: Mark Koloc
Excellent coverage in the home. easy to set up and the support app is a nice benifit. Highly recommend this product.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Substantial improvement over my Linksys
on April 22, 2023
Posted by: John Schoen
Impressed with operation of router. Powerful and solid reception and improved speeds.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Switched back from a mesh, no regrets!
on April 21, 2023
Posted by: Alan
I've been using a mesh for several years, and after purchasing and returning all the bad experiments, I switched back to a traditional router. The mesh system would routinely drop to 30-40mbps despite speeds available being 400mbps. I tried a different mesh with similar results and finally decided to opt for the ax5400. The router is located in one corner of the house, but despite that I have full 5g signal across the entire house! With my 400mbps service, I am receiving over 250mbps from the furthest possible point in my home. This had been game changer for all of my smart devices and TVs. Highly recommend.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Netgear Nighthawk Router ax5400
on April 21, 2023
Posted by: Charles D.
Fantastic! Router was easy to setup and more coverage than my previous router. Worth every penny.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Very Happy
on April 21, 2023
Posted by: Anonymous
This new router has the strength I was looking for to handle highter speeds of my new internet connection. Also has the added range on the Wi-Fi to allow use in a wider area. Thanks
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Fixed intermittent disconnect problem
on April 20, 2023
Posted by: Jim
My old router had a problem with intermittently disconnecting us from the internet.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Fast and Consistent
on April 20, 2023
Posted by: Kim Siegling
It's a pretty reliable setup. My internet has drastically improved by over 7.2 times the original speed of my older equipment. I haven't had any drops with my connection or any inability to communicate with the device both wired and wirelessly. I do wish that explanation for all the options were either a mouse click away or just hovered over the mouse. But I suppose that isn't always possible considering that you have to consider what devices are being used. I do wish that the interface was more visually interactive like the videos I've seen on Linus tech tips. That was one of the reasons why I decided to pursue my purchase. I just wish the interface was improved from my older setup.
But regardless of my disappointment, I say that the product is still quite better than anything I've had before. The product is solid.
Written by a customer while visiting netgear.com
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