Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7
(1,612 Reviews)
Rating breakdown 1,612 reviews
5 Stars
1,358
4 Stars
170
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
5
great coverage
on May 2, 2021
Posted by: Alex Gilbert
I have went years with a router modem from my provider coverage was always poor but i didnt realize how much untill we installed this RAX50 I have coverage in my 2800 Sqft house and my entire 1 acre yard outsanding product if your in the marked I deffinetly recommend!
Written by a customer while visiting netgear.com
Customer Rating
4
everything expected
on May 4, 2021
Posted by: Anonymous
Replaced an aging Netgear Router and this has been a very easy and rewarding decision!
Written by a customer while visiting netgear.com
Customer Rating
5
Good router
on May 4, 2021
Posted by: Anonymous
Does everything you need, capped out wired speeds at 1 GB however.
Written by a customer while visiting netgear.com
Customer Rating
5
Works great
on May 5, 2021
Posted by: Bev King
This router gives us whole house coverage and set up was easy!
Written by a customer while visiting netgear.com
Customer Rating
4
All devices run another and faster
on May 5, 2021
Posted by: James McAfee
This router was easy to install and absolutely makes my network sing. Great product.
Written by a customer while visiting netgear.com
Customer Rating
5
Good router
on May 5, 2021
Posted by: Warren Noguchi
The router has good range and good features. I replaced my Apple AirPort Extreme AC unit with this and it is performing well so far.
Written by a customer while visiting netgear.com
Customer Rating
2
Good Device; Netgear Account Required
on May 7, 2021
Posted by: BL1195
Length of ownership:1 week
I don’t have issues with the device itself; it works well. The app control experience isn’t that great for me because I had to register for an online Netgear account to be able to control the device, even locally, with the app. It wasn’t an option, it was a requirement. It was inconvenient having to provide my information when I really should not have to. Linksys routers compatible with their app allow you to use the app locally without having to register for an online account.
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, May 11, 2021
Hi BL1195,
Thank you for the feedback on the app and account creation. The app requires a NETGEAR Account. Creating a MyNETGEAR account allows you to register NETGEAR products, post to the NETGEAR Community, and receive email support and product offers. If you choose not to create an account you can manually set up your router: https://kb.netgear.com/978/Completely-avoiding-the-Smart-Wizard
Thank you,
NETGEAR Team
Thank you for the feedback on the app and account creation. The app requires a NETGEAR Account. Creating a MyNETGEAR account allows you to register NETGEAR products, post to the NETGEAR Community, and receive email support and product offers. If you choose not to create an account you can manually set up your router: https://kb.netgear.com/978/Completely-avoiding-the-Smart-Wizard
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Mrs
on May 9, 2021
Posted by: Anonymous
So far, so good, connection is great, no problems as of yet
Written by a customer while visiting netgear.com