Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7 out of 5
4.7
(1,613 Reviews)
Open Ratings Snapshot
Rating breakdown 1,613 reviews
5 Stars
1,358
4 Stars
171
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product. 
(
25 out of 33
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
5 out of 5
5
Better than my last internet
on June 8, 2023
Posted by: Tanner Cruse
[This review was collected as part of a promotion.] When I switched to the ax-5400, I saw internet speeds like nothing I’ve ever seen, great product 200% a steal
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Loving the speed
on June 7, 2023
Posted by: Chip
This router is the fastest and most reliable I have ever had. The signal is strong and buffering on my TV has been eliminated. Setup was easy with the Netgear app.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Just works
on June 3, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Works as intended. Setup was pretty smooth once the Mobile App was installed.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
The Best Netgear
on June 3, 2023
Posted by: Anonymous
Verified Purchase:Yes
This router is a beast. It’s defending all attacks.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
New router
on June 3, 2023
Posted by: Lisa Cavalieri
It was way overdue for me to upgrade my router. My last one was a Netgear and I very pleased with it. This new one is very fast and I like the Armour option keeping my devices safe. Very good product. Easy to setup. Highly recommend.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Simple
on June 1, 2023
Posted by: asvaitso
After around two weeks of continuous use I haven't encountered any problems. While it might not have the most advanced web-based interface, it does make up for that with the simplicity of being configurable from your smartphone or your tablet via an app.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Looks Cool, works cooler
on May 30, 2023
Posted by: Justin Boise
I needed a device that would penetrate the walls and get me a signal from one side of my home to the other. So I knew it was time for a new router. I purchased this model based upon the specs, Netgear Nighthawk's reputation, and the competitive price. The router looks good and works even better.
Written by a customer while visiting netgear.com
Customer Rating
2 out of 5
2
Great router overall
on May 30, 2023
Posted by: DocHH
Verified Purchase:Yes
Very reliable, flexible and has great techical support for network extensions and network device listings
Response from netgear.comBy Consumer Affairs, May 31, 2023
Hi DocHH,

Thank you for your positive review and feedback! Your 1-star rating of the product indicates a poor experience with this product. Based on your review comments it appears you are having a great experience with the RAX50. We'd love to see your review updated to a higher rating based on your experience, 5 Star (being the best) rating.

If you need assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
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