Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7
(1,612 Reviews)
Rating breakdown 1,612 reviews
5 Stars
1,358
4 Stars
170
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
4
Does what we need
on March 4, 2021
Posted by: Jeremy Tibbetts
Covers our home and works well with our needs and our wireless devices. Easy to connect and configure.
Written by a customer while visiting netgear.com
Customer Rating
5
Internet speed
on March 4, 2021
Posted by: Anonymous
We are so pleased to add this unit to our internet system. Everything is so fast and no fuss
Written by a customer while visiting netgear.com
Customer Rating
3
Not impressed with coverage
on March 6, 2021
Posted by: Javier Galvan
Speed of internet as great, but coverage was moderate- didn’t reach entire house.
Response from netgear.comBy Consumer Affairs, March 8, 2021
Hi Javier Galvan,
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Great speed!
on March 8, 2021
Posted by: HK
Fantastic product. Better than advertised coverage. Nighthawk FTH kakaw.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent Range and Speed
on March 8, 2021
Posted by: James Bryant
Router was easy to setup and install. The app works well. Fast connection and has the range to reach the far corners of a 5 bedroom home. Good one!
Written by a customer while visiting netgear.com
Customer Rating
5
Works very well
on March 8, 2021
Posted by: Gwendolyn Bard
So far it’s only acted up one time . Overall we are pleased
Written by a customer while visiting netgear.com
Customer Rating
5
NetGear customer 25 years
on March 10, 2021
Posted by: Anonymous
Architecture is consistent and streamlined compared to other like products.
Written by a customer while visiting netgear.com
Customer Rating
5
NetGear customer 25 years.
on March 10, 2021
Posted by: Anonymous
Consistent GUI architecture, easy to use with sophisticated ability and capability, great performance and the NightHawk app is a great addition.
Written by a customer while visiting netgear.com