Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7
(1,613 Reviews)
Rating breakdown 1,613 reviews
5 Stars
1,358
4 Stars
171
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
5
Works Great!
on January 24, 2024
Posted by: Nancy Dee
This was easy to install and I’m enjoying the faster speed.
Written by a customer while visiting netgear.com
Customer Rating
5
Perfect!
on January 22, 2024
Posted by: Ana
[This review was collected as part of a promotion.] Exactly what we needed, since our ISP router was lacking.
Written by a customer while visiting netgear.com
Customer Rating
5
Perfect!
on January 22, 2024
Posted by: Ana
Exactly what we needed, since our ISP router was lacking.
Written by a customer while visiting netgear.com
Customer Rating
3
No difference in speed
on January 22, 2024
Posted by: Dee D.
[This review was collected as part of a promotion.] This was easy enough to set up and I was convinced by the associate helping me that this router would be significantly faster than my TP link, if anything it is slower. The 5 speed keeps dropping connection so we must use the 2.4, which is slower than the to link 2.4. Bummed out with this purchase.
Response from netgear.comBy NETGEAR Team, January 22, 2024
Hi Dee,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Impressed
on January 19, 2024
Posted by: Hannah
Our old router couldn’t reach all the way to the master bedroom in our 2500sqft house, but our new Nighthawk sure can. The connection is fast, the set up was easy, the app is seamless. We would absolutely recommend.
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome upgrade
on January 17, 2024
Posted by: David K.
Finally upgraded from a 8 year old NETGEAR router and all I can say is WOW!!! Why did I wait so long. This thing is a rocket ship!!! Super impressive with its capabilities and performance!
Written by a customer while visiting netgear.com
Customer Rating
5
Best products
on January 17, 2024
Posted by: Amos
Netgear products are some of the best products I have ever used as compared to the routers that you get from the internet providers. It’s easy to use and user friendly right from your phone anywhere. You can be at the store and change settings on this router. I highly recommend buying a netgear router to anyone that needs one.
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing product
on January 14, 2024
Posted by: Dalton
[This review was collected as part of a promotion.] Works amazing and very easy to set up! Highly recommend
Written by a customer while visiting netgear.com