Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7
(1,613 Reviews)
Rating breakdown 1,613 reviews
5 Stars
1,358
4 Stars
171
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
5
Great router!
on February 8, 2024
Posted by: Anonymous
After realizing that I'm Internet was meh was because of my router I decided to get a new one. I saw the nighthawk AX5400 with great reviews and decided to try it. Man was it a great investment, my wifi internet boosted up like crazy! It was faster and the range was better than my previous router. I did have a slight hiccup when I was first setting it up but it was a simple rest the router and it worked after a couple of minutes. Overall amazing product.
Written by a customer while visiting netgear.com
Customer Rating
5
My first Netgear router
on February 7, 2024
Posted by: CoyoteSr
I was using a Linksys router for like a 4 years and I gave it a chance to netgear amd boy i’m glad, the speed it’s double and the range it’s amazing, so glad I did the change.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
1
Doesn’t work
on February 6, 2024
Posted by: Linda Donahue
The NETGEAR Nighthawk stopped working after 3 days.
Response from netgear.comBy NETGEAR Team, February 7, 2024
Hi Linda,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out this troubleshooting resource for your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out this troubleshooting resource for your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
Good product
on February 5, 2024
Posted by: Anonymous
Router was very easy to get hooked up and provides a steady stream. I am even able to test my signal strength and speed which is handy.
Written by a customer while visiting netgear.com
Customer Rating
5
Works great
on February 1, 2024
Posted by: Cheryl
Recently upgraded from older NETGEAR router. Working fantastic!!
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk AX5400 WiFi 6 Router
on February 1, 2024
Posted by: Ronnie E. Knight
My New Nighthawk AX5400 WiFi 6 Router is an Outstanding Product and has more than doubled my WiFi Speed. I Highly Recommend this Router!! Netgear Brand is THE BEST!!
Written by a customer while visiting netgear.com
Customer Rating
5
Perfect is the word
on January 28, 2024
Posted by: GaryJ
Have been using the router within last two weeks and it is working perfectly. It was easy to setup and connect my devices. I am impressed with the Netgear Armour coverage during this 30 day trial period.
Written by a customer while visiting netgear.com
Posted by: Dr JM
Verified Purchase:Yes
Fanastic IT support. Patient with clarifying and correcting even unique and complicated concerns
I would recommend this to a friend!
Written by a customer while visiting netgear.com