Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7 out of 5
4.7
(1,613 Reviews)
Open Ratings Snapshot
Rating breakdown 1,613 reviews
5 Stars
1,358
4 Stars
171
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product. 
(
25 out of 33
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
1 out of 5
1
Awful
on March 27, 2024
Posted by: Jim
Replaced older night hawk r7500v2, with samba server, this router had half the range and threatened to remove security features after 1 year unless 99 a month subscription paid. Couldn't even go 100ft in g mode, free WiFi 6 router from isp was far superior. Tried everything from changing channels, no samba support in ready share final blow. I've always used netgear products and I know better than to deal with their horrid and rude support and this was unsolicited spam, I didn't ask to be contacted. Hours of my time wasted.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
AX5400
on March 27, 2024
Posted by: Anonymous
It seem to work good, just not quite as fast as I expecte.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great WIFI router.
on March 27, 2024
Posted by: Kenneth Harker
This router was easy to set up and I like all the features.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great speed and quality
on March 24, 2024
Posted by: Taylor house
We changed from Comcast to Brightridge for Internet service. Purchased new router to go with new service. We have had 0 problems with streaming TV programs or exploring internet from anywhere in the house. All devices work as well as if we were sitting beside of the router from anywhere in the house.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great product
on March 24, 2024
Posted by: lbailey022
Replaced old wifi router with this NETGEAR router and love it. It was easy to set up, easy to download. We used to have intermittent outages with our old wifi router but since we upgraded to the NETGEAR router we haven’t had any issues. Signal is strong and we have better service upstairs now as well. Great product! Would recommend to anyone as it was recommended to us as well.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Works Great!
on March 22, 2024
Posted by: Ruth Anne Kimbrough
I run numerous Wi-Fi items, probably at least 20 off of this router without any problems at all or any lowered speed. It was easy to install and there is a helpful app. It’s a great item. I’m very impressed!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Bought renewed n Wow!
on March 20, 2024
Posted by: Craig Nuin
Bought this bad boy renewed like new by manufacturer. Called service for help to update it to latest version and they were so helpful. Many items work quicker n faster now go figure. So far so good.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Strong wireless signal
on March 20, 2024
Posted by: Anonymous
We have or Netgear router in the house and still able to stream outside in our camper parked in the driveway.
Written by a customer while visiting netgear.com
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