Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7
(1,612 Reviews)
Rating breakdown 1,612 reviews
5 Stars
1,358
4 Stars
170
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
5
Nighthawk review
on April 23, 2025
Posted by: Anonymous
I purchased this router on bases of knowledge and research I've owned meny other brands and used them till the end of there life spand which is a number of years in some cases most were easy to set up and operate and some not so much , i got this unit on reputation alone upon arrival i hesitated a few months to install due to ongoing use of continuous use of wifi streaming by others in family but knowing the performance of the nighthawk i finely found time following set up instructions i scanned the Q R code installed the app which made it a snap they say only a 20 minute set up time but mine actually took approximately 35 minutes due to connection issues with my 2 tv's and the cable modem once past that I found this unit a great upgrade it works flawlessly great range
Written by a customer while visiting netgear.com
Customer Rating
1
Internet will not connect
on April 27, 2025
Posted by: Robert Ennis
Does not work. Connects to Wi Fi but does not work with internet.
Written by a customer while visiting netgear.com
Customer Rating
1
Internet will not connect
on April 30, 2025
Posted by: Robert Ennis
Does not work. Connects to Wi Fi but does not work with internet.
Written by a customer while visiting netgear.com
Customer Rating
5
excellent
on May 11, 2025
Posted by: Rene
[This review was collected as part of a promotion.] The best router i have ever owned, i replaced my linksys with the nighthawk and didn’t have no more issues with the wifi at home
Written by a customer while visiting netgear.com
Customer Rating
5
Flawless Performance
on May 22, 2025
Posted by: Nicholas Ramdass
Device works flawlessly, if I had to buy it again, I'd do so in a heartbeat
Written by a customer while visiting netgear.com
Customer Rating
2
Not a fan
on June 13, 2025
Posted by: Daniel D Paris
I purchased this router thinking it would be an upgrade from my previous Netgear router and still allow me to use old router as a WAP and with the WiFi6 Nighthawk mesh system. Trying to setup private network to use static IP and this router has nothing but issues
Written by a customer while visiting netgear.com
Customer Rating
1
Netgear is bad
on July 1, 2025
Posted by: Btbt121
Horrible router with bad support. Only had this Netgear rax50 router one year and the company wanted to charge me to get it back online after I paid a fortune to purchase it brand new. I purchased a TP Link router and it works flawlessly with no issues. Would never purchase Netgear again Ior recommend anyone mess with this company.
Written by a customer while visiting netgear.com
Customer Rating
4
Sat In The Box
on July 18, 2025
Posted by: Dwight L Pruett
I bought a refurbished unit which sat in the box for several months. When I did open the box, I found that one of the antenna mounts was loose. Had some issues with the installation but all turned out well.
Written by a customer while visiting netgear.com