Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7
(1,612 Reviews)
Rating breakdown 1,612 reviews
5 Stars
1,358
4 Stars
170
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
5
Great quality router
on May 3, 2020
Posted by: Kyle S.
I really like the router so far I’ve only had it a week the features are great and the menus are organized well. The app on the other hand doesn’t work too well with ios13 but maybe that will be fixed in time. The performance of the router is great I am getting 238mbps which is great for the plan I’m under with my isp. The setup of the router was fairly simple and straight forward. Would definitely recommend to anyone looking for a good quality router.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent router
on May 7, 2020
Posted by: Angel Luciano
I had issues with slow speeds but now that I’m using nighthawk speeds are above 200 Mbps. Highly recommended
Written by a customer while visiting netgear.com
Customer Rating
5
Best upgrade ever
on May 11, 2020
Posted by: Tac01a
Great router. We upgraded because of increased usage and this router has been awesome. The setup was very easy. I have always been impressed with netgear.
Written by a customer while visiting netgear.com
Customer Rating
5
super fast router
on May 12, 2020
Posted by: Robert
Upgraded to a Nighthawk AX6 yesterday. My internet is really fast now
Written by a customer while visiting netgear.com
Customer Rating
5
Rax50 review
on May 12, 2020
Posted by: JJohnson
Easy to setup. Easy to configure. Quick speeds even with multiple devices running at a time. Would purchase again. Only thing is, wish it was a little cheaper.
Written by a customer while visiting netgear.com
Customer Rating
5
Stability
on May 14, 2020
Posted by: Danny
I’d previous owned an AX120 and didn’t realize how spoiled I was until I no longer had it. I knew it was the right decision to get rid off as my apartment was far too small for that much wifi power, so I looked all over and through sheer luck came across the AX50, and boy does it ever fill big brother’s shoes! It’s as stable and consistently fast connection to all 8 paired devices, just as the AX120. The big reason why I got it this time is for a take-home standardizes exam. It turns out I was deducted two questions due to faulty connection, but with this AX50 I’ve yet to have any single issue. (HINT: AX120 NEVER did so I’m not expecting any!)
Written by a customer while visiting netgear.com
Customer Rating
4
Great router
on May 15, 2020
Posted by: Earl Gilbert
This router was a huge upgrade from my previous router. The range is great and set up was easier than I ever experienced. My only complaint is the long load times on the app.
Written by a customer while visiting netgear.com
Customer Rating
2
poor connection
on May 17, 2020
Posted by: scott
Keeps dropping internet connection. I will be returning it soon.
Response from netgear.comBy NETGEAR Team, May 18, 2020
Hi Scott,
We are sorry to hear that you have experienced some disconnection issues on your RAX50. We have linked a helpful resource that may help. https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
If you need additional help please reach out to us directly at Netgearteam@netgear.com with your phone number, time zone, and serial number.
Thank you.
NETGEAR Team
We are sorry to hear that you have experienced some disconnection issues on your RAX50. We have linked a helpful resource that may help. https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
If you need additional help please reach out to us directly at Netgearteam@netgear.com with your phone number, time zone, and serial number.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com