Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7 out of 5
4.7
(1,613 Reviews)
Open Ratings Snapshot
Rating breakdown 1,613 reviews
5 Stars
1,358
4 Stars
171
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product. 
(
25 out of 33
)
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Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
5 out of 5
5
NETGEAR nighthawk
on January 8, 2026
Posted by: Anonymous
Purchased a new AX5400 wi-fi router to update older nighthawk. Was very happy at how my speeds increased and how easy it was to connect my printer just by pressing the button on the router. Very fast internet upload and download speeds! Love the app where you can view all your connected devices, check for updates etc. A very good investment for the money, especially with the free year of NETGEAR armor which came with it.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Home Security
on November 15, 2025
Posted by: A Harris
Works very well with Optimum router. If you want control over your equipment the Nighthawk is the router to get. Easy to configure and block out unwanted guests.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
NETGEAR Nighthawk AX5400
on November 3, 2025
Posted by: Gary Saxhaug
Great router. Setup was a , butlittle challenging, but once it was up and running I am very satisfied.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Easy set up
on October 14, 2025
Posted by: Terry C
Works much better than the one I rented from my IP.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
easy, quick, and reliable
on August 8, 2025
Posted by: cmw300
the router was easy to setup. had no problems since i setup via the netgear app, and im glad to say no wifi problems
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Good Nighthawk
on July 28, 2025
Posted by: Charles Fuquea
The router works great - my last net gear router lasted many years.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Works well
on July 21, 2025
Posted by: Hook Namburi
I had to run the set up a few times for some reason, it stalled. But eventually, I got everything up and running and has been running well since I installed it a few weeks ago. I have FIOS and finally replaced the equipment that came with the service hoping to upgrade my coverage, which it did. Now it covers my whole house along with my backyard and patio area.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Sat In The Box
on July 18, 2025
Posted by: Dwight L Pruett
I bought a refurbished unit which sat in the box for several months. When I did open the box, I found that one of the antenna mounts was loose. Had some issues with the installation but all turned out well.
Written by a customer while visiting netgear.com
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