Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7
(1,613 Reviews)
Rating breakdown 1,613 reviews
5 Stars
1,358
4 Stars
171
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
5
Much faster than my last router
on January 19, 2021
Posted by: Dan Jackson
My last router was only giving me download speeds around 48mbps. This router has been around 115mbps to 135 mbps. Another advantage has been longer range within the house
Written by a customer while visiting netgear.com
Customer Rating
5
So far its great
on January 19, 2021
Posted by: JC Coronado
The new app really makes managing this router so much easier.
Written by a customer while visiting netgear.com
Customer Rating
4
New router day
on January 17, 2021
Posted by: Nick Casto
I haven’t updated my router in about five years. Definitely quicker than my last one. I really like the app also.
Written by a customer while visiting netgear.com
Customer Rating
5
A reliable and easy to use router
on January 17, 2021
Posted by: Anonymous
After a few moves and several routers that could not hold up, I chose the Nighthawk. I haven’t had a single issue with my internet across nine devices. I can also see all the activity and control the connections through the whole of my home. Exceptional quality.
Written by a customer while visiting netgear.com
Customer Rating
2
RAX50 AX5400 Review
on January 17, 2021
Posted by: DS
Nighthawk app very limited in functionality. Router keeps losing configuration. DL Throughput at best average. Overall, very disappointed with this product, had expected a lot more from Netgear.
Response from netgear.comBy Consumer Affairs, January 18, 2021
Hi DS,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear
on January 14, 2021
Posted by: Rebecca
Easy to set up and my slow internet issues are gone now. So far I’m very happy with my purchase
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent
on January 12, 2021
Posted by: MARY H.
I have a 2200 sq foot home and previously had issues with buffering. My ISP is part of the problem but this router helped immensely. I have good signals everywhere in the house.
Written by a customer while visiting netgear.com
Customer Rating
5
really fast
on January 12, 2021
Posted by: Anonymous
Easy to install and fast. Mobile app keeps you appraised of data info.
Written by a customer while visiting netgear.com