Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7
(1,613 Reviews)
Rating breakdown 1,613 reviews
5 Stars
1,358
4 Stars
171
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
5
Works very well
on March 8, 2021
Posted by: Gwendolyn Bard
So far it’s only acted up one time . Overall we are pleased
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent Range and Speed
on March 8, 2021
Posted by: James Bryant
Router was easy to setup and install. The app works well. Fast connection and has the range to reach the far corners of a 5 bedroom home. Good one!
Written by a customer while visiting netgear.com
Customer Rating
5
Great speed!
on March 8, 2021
Posted by: HK
Fantastic product. Better than advertised coverage. Nighthawk FTH kakaw.
Written by a customer while visiting netgear.com
Customer Rating
3
Not impressed with coverage
on March 6, 2021
Posted by: Javier Galvan
Speed of internet as great, but coverage was moderate- didn’t reach entire house.
Response from netgear.comBy Consumer Affairs, March 8, 2021
Hi Javier Galvan,
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
AX6 RAX50
on March 5, 2021
Posted by: Rich D
As a retired network engineer from a major US telecom, I have extensive experience with commercial grade networking products. For a midrange home router the AX6 has thus far performed beautifully. It replaced an R7000 and there is a notable improvement in performance. There has been both improvement on the wi-fi side of the router as well as smaller improvement on throughput to the Internet side of the router. The setup through the Nighthawk was seamless and very straightforward. One of the reasons for upgrading was the support for WPA2-AES and WPA3 as the R7000 only supported WPA2-TKIP which proven to be less secure. I have paired the router with an EAX15 Extender replacing a pair of TP-Link extenders. The improved wi-fi coverage on the new devices has allowed me to eliminate a 2nd extender. Home is 2 level, 2800 sq ft condo. One thing I would like to see would be support for trunking and VLAN implementation. My place has structured Ethernet infrastructure with outlets in every room. My 4 Rokus are all connected via Ethernet back to patch panel and Gig switch and from there to the AX6. Being to create a trunk to the switch and then separate VLANs to each of Rokus would allow me to get everything off a flat LAN. Just a thought. Overall the AX6 has fully met my expectations.
Written by a customer while visiting netgear.com
Customer Rating
5
Internet speed
on March 4, 2021
Posted by: Anonymous
We are so pleased to add this unit to our internet system. Everything is so fast and no fuss
Written by a customer while visiting netgear.com
Customer Rating
4
Does what we need
on March 4, 2021
Posted by: Jeremy Tibbetts
Covers our home and works well with our needs and our wireless devices. Easy to connect and configure.
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome product
on March 2, 2021
Posted by: Ron B.
Great router, setup easy thru the app and speeds significantly more fast and streaming without issues. Definitely a great buy.
Written by a customer while visiting netgear.com