Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7
(1,613 Reviews)
Rating breakdown 1,613 reviews
5 Stars
1,358
4 Stars
171
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
1
Garbage
on April 17, 2021
Posted by: H McDermott
Router has poor or no connection to most items in household. When it does connect the connection is unstable. App for adjusting settings crashes and is useless. Cheap router supplied by cable provider worked better.
Response from netgear.comBy Consumer Affairs, April 19, 2021
Hi H McDermott,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your RAX50. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at netgearteam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your RAX50. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at netgearteam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
Good coverage
on April 12, 2021
Posted by: Paul
My new router covers all my house with no loss of signal
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent reception!
on April 11, 2021
Posted by: Anonymous
Fast, installment easy and manageable. Ability to cover more devices.
Written by a customer while visiting netgear.com
Customer Rating
5
Pretty Cool
on April 11, 2021
Posted by: z.
Does the job. No complaints from my family members. Plus, it looks like it could be a Cylon ship in a Battlestar Galactica reboot.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear ax6
on April 10, 2021
Posted by: R Oakes
Works very well easy to set up. Our streaming has improved.
Written by a customer while visiting netgear.com
Customer Rating
4
Senior Citizen
on April 8, 2021
Posted by: R Scott Pierce
Purchased due to more Zoom calls and my on line teaching that I serve as an instructor. Needed faster speed and to bring up to date due to additional WiFi related items running on the Router. A good product, easy to set up and operate.
Written by a customer while visiting netgear.com
Customer Rating
4
Review
on April 8, 2021
Posted by: Sherrie Maginley
Great for gaming and streaming but fair for range.
Written by a customer while visiting netgear.com
Customer Rating
5
The best!
on April 7, 2021
Posted by: Mike D
We’ve been using this router with at least 2 tv’s, a kindle and 2 phones for 2 weeks with not the best internet service - ZERO issues. The best, bar none.
Written by a customer while visiting netgear.com