Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7
(1,612 Reviews)
Rating breakdown 1,612 reviews
5 Stars
1,358
4 Stars
170
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
4
Works well
on August 8, 2023
Posted by: Dawn
So far it has been good. Set up was rough. App is garbage.
Written by a customer while visiting netgear.com
Customer Rating
4
Perfect range for 2500 home
on August 23, 2023
Posted by: Janey
No drops, no buffering. Perfect for our 2500 sq ft home.
Written by a customer while visiting netgear.com
Customer Rating
5
Works like a champion
on September 21, 2023
Posted by: Anonymous
Best router ever very fast I have a smart home and it runs all my stuff with no problems running over 40 WiFi items 👍
Written by a customer while visiting netgear.com
Customer Rating
5
Easy Setup - Very Fast
on September 23, 2023
Posted by: Rick
I got this unit to replace my failed WIFI router. The setup was a flash with no problem attaching devices.
Written by a customer while visiting netgear.com
Customer Rating
4
Needed new router
on September 25, 2023
Posted by: Rapier
So far it's doing its job. Setting it up was a bit confusing, but after figuring it out it went smooth
Written by a customer while visiting netgear.com
Customer Rating
4
Product good
on October 13, 2023
Posted by: Phil Noletteo
Physical product was good but the software got locked up and had to call support.
Written by a customer while visiting netgear.com
Customer Rating
4
A huge upgrade
on October 16, 2023
Posted by: Jason Schuler
We previously had an older Netgear Nighthawk model that was starting to have issues. Luckily, when searching for a replacement, we ended up finding the AX5400, which not only worked as a replacement, but as an upgrade as well. The wifi speed ended up improving thanks to wifi 6 and the 5 GHz network was now able to reach the living room, giving those who used their computers in that room a better connection than when they only had the 2.4 GHz network. I highly recommend this router for anyone looking for an upgrade to wifi 6.
Written by a customer while visiting netgear.com
Customer Rating
3
Good ... But maybe outdated?
on October 27, 2023
Posted by: JDizzy
I had this new in the box sitting in storage awaiting my next move. I just set it up and have had so many problems - worst being I cannot contact customer service! Although I just broke the seal three days ago, it's stating my complimentary period for service has expired, as has my warranty 😮💨. I'm not sure what to do with this thing now - it's working but sporadic, reading incorrect signals and not updating as it should.
It was 'top of the line' when I purchased it ... But now it seems it's obsolete and not supported by many devices.
It was 'top of the line' when I purchased it ... But now it seems it's obsolete and not supported by many devices.
Written by a customer while visiting netgear.com