Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7
(1,613 Reviews)
Rating breakdown 1,613 reviews
5 Stars
1,358
4 Stars
171
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
4
Awesome
on June 7, 2021
Posted by: Shawna
I not much on technology but I love the internet speed. We did have an issue and had to reset the unit on the second day.
Written by a customer while visiting netgear.com
Customer Rating
5
Strong wifi
on June 7, 2021
Posted by: Xiao wei he
One week after the delivery, the current one has better performance than the one bought before, and it is not easy to drop.
Written by a customer while visiting netgear.com
Customer Rating
1
Problem with Ethernet port
on June 7, 2021
Posted by: Anonymous
Had to exchange product after two weeks of working with tech support to see if I could get it to work with Google Webpass. Turns out it had a bad ethernet port. Ended up buying a second less expensive Netgear router and was set up in minutes.
Response from netgear.comBy Consumer Affairs, June 7, 2021
Hi Mark Perez,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Works great very pleased
on June 5, 2021
Posted by: Horsepower
As technology improves the demand on a router is increased so replacing with a new one every so many years makes a big difference.
Written by a customer while visiting netgear.com
Customer Rating
5
Provides a great signal to equipment
on June 5, 2021
Posted by: Mark Rodrigues
The nighthawk router works great throughout our home as it provides a strong signal to all our devices
Written by a customer while visiting netgear.com
Customer Rating
5
This is awesome.
on June 3, 2021
Posted by: Anonymous
Nighthawk 5400 is amazing. This router has amazing reach. We live on a lake and our doc is about 125 feet from the house. Our WiFi reaches the dock so we can stream videos at night under moon light. Great product. Very impressed.
Written by a customer while visiting netgear.com
Customer Rating
5
Lightning Fast
on June 3, 2021
Posted by: William Bistrican
Replaced a NetGear N900 with this new Nighthawk bad boy. Used to be with the old N900 we would lose 75% of our speed on 2.4 and 50% on 5G. Just upgraded to 300 mbps business. Getting 333 mbps on 5 G 20 feet away from this new Nighthawk! Have an old Honeywell Thermostat that only connects to 2.4 54 mbps. Nice to be able to set Channel 1 2.4 54 mbps and have our older WiFi Thermostat connect and function fine! Super happy with this new Nighthawk Router and would highly recommend to anyone! A
Written by a customer while visiting netgear.com
Customer Rating
5
Easy and powerful
on June 2, 2021
Posted by: D Bissett
This new router is so much better than the previous model. Easy set up and steady results. The family is happy!
Written by a customer while visiting netgear.com