Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
5
Great Netgear Help experience
on August 14, 2021
Posted by: Dmforman
I had issues with installing the router I purchased with the new modem. I tried for over an hour and then gave Netgear a call for help. The assistance I received was excellent. They had me up and running in no time. The router is quick and reaches throughout all 3 levels of the house, even our basement and it’s on the second floor. We can use it outside and in the outbuilding too. Very impressed and happy with the product and service.
Recently bought this router because the router our cable system gave us was i thought very good. However it keep cutting out or loosing signal quite frequently. We’d call our cable provider and they’d just say everything was good on their end. Yet at times we didn’t have service. Nightmare. Decided to get the NIGHTHAWK AX6. Since we’ve installed the router kit seems like our problems were solved. Time will tell. As of right now almost a month in. Haven’t had an issue. Thanks NETGEAR.
Setup is simple and straightforward. The Armor and Bitdefender security setup does require some networking experience that the casual user might not have. Overall I think there is good value for the price.
A very nice upgrade from the modem/router combo. I’m getting Internet speed I’ve never seen before. Thought about getting a mesh router but this one won me over. I would definitely recommend. I work from home and have not had a single call dropped.