Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7
(1,613 Reviews)
Rating breakdown 1,613 reviews
5 Stars
1,358
4 Stars
171
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
4
Decent router
on August 27, 2021
Posted by: Tre Trayvick
I think my isp is lacking but the router seems to be great.
Written by a customer while visiting netgear.com
Customer Rating
4
solid router
on August 26, 2021
Posted by: synweap
For the money this is a solid midrange router, great upgrade.
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk router
on August 26, 2021
Posted by: Noah
It was super easy to set up and pretty self explanatory. I love how I can control EVERYTHING from the app on my phone! Definitely recommend if you have Multiple people
Written by a customer while visiting netgear.com
Customer Rating
5
Spectrum out!
on August 25, 2021
Posted by: Blanca Houston
After 3 spectrum routers and a ton of frustration, NETGear to the rescue. No dropped calls, no dropped internet.
Written by a customer while visiting netgear.com
Customer Rating
3
Doesn’t reach that far.
on August 23, 2021
Posted by: Chris stokosa
I live in a apartment, and I only have about 6 devices connected. When you’re across the apartment ( mind you, it’s not very big) the wifi is super slow.
Response from netgear.comBy Consumer Affairs, August 24, 2021
Hi Chris stokosa,
Thank you for your review and feedback. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview
We also have a firmware update for your RAX50 which was released as recently as 7-19-21 at the following link: https://kb.netgear.com/000063827/RAX50-RAX50S-Firmware-Version-1-0-3-96.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Thank you for your review and feedback. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview
We also have a firmware update for your RAX50 which was released as recently as 7-19-21 at the following link: https://kb.netgear.com/000063827/RAX50-RAX50S-Firmware-Version-1-0-3-96.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Works great
on August 23, 2021
Posted by: Anonymous
A great upgrade from my old modem/router. Works perfectly.
Written by a customer while visiting netgear.com
Customer Rating
5
Great buy
on August 23, 2021
Posted by: Mp
Purchased it for the wifi 6 capability and for a huge upgrade from our previous one. Made a huge speed and range improvement. Very simple to set up and the app is super helpful and user friendly!
Written by a customer while visiting netgear.com
Customer Rating
5
Great buy
on August 23, 2021
Posted by: Mp
Purchased it for the wifi 6 capability and for a huge upgrade from our previous one. Made a huge speed and range improvement. Very simple to set up and the app is super helpful and user friendly!
Written by a customer while visiting netgear.com