Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7
(1,613 Reviews)
Rating breakdown 1,613 reviews
5 Stars
1,358
4 Stars
171
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
5
Great easy to set up product
on September 6, 2021
Posted by: Kevin
Easy to set up. Great monitoring software. It handles all our devices well.
Written by a customer while visiting netgear.com
Customer Rating
5
Home Security
on September 6, 2021
Posted by: Don S
Implementation process was smooth and easy. Additional security capabilities are excellent
Written by a customer while visiting netgear.com
Customer Rating
5
Very Pleased with this Product
on September 5, 2021
Posted by: Len C
This router is giving me better coverage throughout my home, better speed, and better stability. Setup was straightforward and painless. The USB port is a nice additional feature for connecting a network drive. So overall, really happy with my new router.
Written by a customer while visiting netgear.com
Customer Rating
5
This ia awesomr
on September 5, 2021
Posted by: Anonymous
The best router ive had yet. Its fast and easy to set up
Written by a customer while visiting netgear.com
Customer Rating
5
Performance Upgrade
on September 4, 2021
Posted by: Mike Taylor
This router greatly improved the performance of our live streaming.
Written by a customer while visiting netgear.com
Customer Rating
5
What A Great Product!
on September 3, 2021
Posted by: Anonymous
This WIFI router was so easy to set up and works flawlessly! I highly recommend it to any one.
Written by a customer while visiting netgear.com
Customer Rating
3
Somewhat Disappointed
on September 2, 2021
Posted by: Peter Zinni
Router installation was easy using the Highthawk app. However one of our devices (a Dell PC) was not compatible with the AX architecture. AX had to be turned off through the router software in order for the one PC to find the network. Disappointing!
Response from netgear.comBy Consumer Affairs, September 2, 2021
Hi Peter Zinni,
Thank you for your review and feedback. Please email us your contact information along and a link to your review to netgearteam@netgear.com, and we will be happy to help you. We would love to know what computer it is that was not compatible.
Regards,
NETGEAR Team
Thank you for your review and feedback. Please email us your contact information along and a link to your review to netgearteam@netgear.com, and we will be happy to help you. We would love to know what computer it is that was not compatible.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great router
on September 2, 2021
Posted by: Claudia in Taos
Changed my wifi and needed a bit stronger router to get through the stucco walls. It works great and was easy to install... I DID have to call Netgear support and with the second person, it was up and running in moments!!
Written by a customer while visiting netgear.com