Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7
(1,612 Reviews)
Rating breakdown 1,612 reviews
5 Stars
1,358
4 Stars
170
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
5
Issues with booster
on October 26, 2022
Posted by: Parker
Added a booster to my house to make things smoother. The system wasn’t wanting to update so they worked with us until the full issue was resolved.
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk AX6 is excellent 👌
on October 26, 2022
Posted by: linda4791
I'm happy I decided to upgrade to the Nighthawk AX6 wifi because now all our devices run much faster.
Written by a customer while visiting netgear.com
Customer Rating
5
love the range
on October 27, 2022
Posted by: Michael Schwaner
We bought 2 Nighthawk AX6. they work great! The one we got for our shop that is 16,000 SF it works perfectly for them.
Written by a customer while visiting netgear.com
Customer Rating
5
RAX50
on October 28, 2022
Posted by: Sarge
Super fast. Pulling just shy of 500MB speeds. Good quality.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Nighthawk AX6 6-Stream WiFi 6 Router
on October 28, 2022
Posted by: Anonymous
Just installed 5 days ago and working perfectly. Thank you
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent
on October 30, 2022
Posted by: Nicole Dentlinger
Very good product. Allows us to get Wi-Fi in our shop. 10/10 recommend
Written by a customer while visiting netgear.com
Posted by: Noelft
Verified Purchase:Yes
Keeps losing WiFi signal between my electronics wired computers can't access my most used sites
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, October 31, 2022
Hi Noelft,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out these troubleshooting resources for your wireless network and device: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out these troubleshooting resources for your wireless network and device: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Working great
on November 1, 2022
Posted by: Kpartica
While the instructions for self set up didn't quite work... the customer service using the phone number provided was very helpful. Working just great now
Written by a customer while visiting netgear.com