Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7
(1,613 Reviews)
Rating breakdown 1,613 reviews
5 Stars
1,358
4 Stars
171
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
3
Same as Charter
on November 2, 2021
Posted by: Nakoa
We bought this router for the range and the way it would disperse the signals through all the devices that were connected. Also the range of the Nighthawk is supposed to be almost 2-3 times bigger than the router from Charter. So far it hasn’t changed from Charter. Our cell phones doesn’t even download feeds when we are on wifi. We are in the fence about this product and will most likely be returning this product.
Response from netgear.comBy Consumer Affairs, November 2, 2021
Hi Nakoa,
We appreciate your feedback and we want you to know that your experience is important to us. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
insane wireless speed
on November 2, 2021
Posted by: joecadcon
So far this router is crazy fast. My gigablast network is pulling speeds up to 998mbps
Written by a customer while visiting netgear.com
Customer Rating
5
Router review
on November 1, 2021
Posted by: Anonymous
Wonderful product works as described easy setup absolutely no issues would recommend
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent
on November 1, 2021
Posted by: Anonymous
The router is very on point, has excellent security. Great service.
Written by a customer while visiting netgear.com
Customer Rating
5
Overall
on October 31, 2021
Posted by: Vic
Amazing speed very easy to set up even for someone with little knowledge. Working great for a family of 5 and lots of devices
Written by a customer while visiting netgear.com
Customer Rating
4
Great Router
on October 29, 2021
Posted by: AJ
Set up was easy. All done through the app. Love this router.
Written by a customer while visiting netgear.com
Customer Rating
5
A great device
on October 28, 2021
Posted by: Anonymous
This is a great device. It has a good coverage range. I like how it is managed by my cell phone
Written by a customer while visiting netgear.com
Customer Rating
4
Nighthawk RAX50
on October 28, 2021
Posted by: Jacklisar
Router seems to work fine. Fast. Running .975 on 1Gb internet. Only running 2 Rokus, 2 computers, and a printer with no issues.
Written by a customer while visiting netgear.com