Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7
(1,613 Reviews)
Rating breakdown 1,613 reviews
5 Stars
1,358
4 Stars
171
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
5
Fantastic!
on November 16, 2021
Posted by: Anonymous
The router was very easy to set up. What a difference this made in my wi-fi. The wi-fi 6 (ax) protocol made a very noticeable difference and I no longer need the extender I was using with my previous Netgear Router. If you are on the fence about making this upgrade, just do it! It is worth it.
Written by a customer while visiting netgear.com
Customer Rating
5
Upgraded router
on November 16, 2021
Posted by: T Heaney
Can’t believe how fast our internet is now that we upgraded to the nighthawk router
Written by a customer while visiting netgear.com
Customer Rating
1
Buggy
on November 15, 2021
Posted by: Anonymous
Maybe a bad broadcast chip or bad firmware. Randomly cant find SSID, cant join channel, randomly drops signal. My ISP gateway had a strong signal at same location.
Response from netgear.comBy Consumer Affairs, November 16, 2021
Hi Marcus Edwards,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Thank you,
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent Value
on November 15, 2021
Posted by: Allan Dunaway
I recently replaced an aging device and was looking to change over to Wi-Fi 6 in the process The value provided by this device is not to underestimated. This device supports my whole hame all our devices and home automation without issue. As always A subscription to Nethear armor which includes Bitfender AV software makes the offer even better. A highly recommended product.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to install
on November 14, 2021
Posted by: Anonymous
Very easy to set up and install. Adding devices was simple. We have roku sticks on all TVs, smoothly installed. And it was easy to get ahold of customer service to answer my questions.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to install
on November 14, 2021
Posted by: Sheila Schink
Very easy to set up and install. Adding devices was simple. We have roku sticks on all TVs, smoothly installed. And it was easy to get ahold of customer service to answer my questions.
Written by a customer while visiting netgear.com
Customer Rating
5
Net gear router
on November 13, 2021
Posted by: Sharon Magner
This router is great. Holds up to all the streaming and devices that we have in the house. Our last router continued to fail and cut out. This router works fabulously.
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing product
on November 13, 2021
Posted by: Anonymous
I am so impressed with this product. Not only does it give me full coverage of my house but in my back yard, driveway, front yard and even Down the road. If you live on a 5,000sqft lot, this will cover all of it no problem plus more no problem! If you are a gamer, this is your product. An absolute must have!
Written by a customer while visiting netgear.com