Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7
(1,613 Reviews)
Rating breakdown 1,613 reviews
5 Stars
1,358
4 Stars
171
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Posted by: Coryz
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
Frustrated by the gimmicky design, firmware, and app. Not good value for the money... lots of options left out, like additional or virtual wireless networks. Add in instability and broken Smart Connect and it just doesn't make sense. Returning this and not going to buy NetGear wireless products again.
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, December 20, 2021
Hi Coryz,
We're sorry to hear that you are experiencing problems with your RAX50and are considering returning it. NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
We're sorry to hear that you are experiencing problems with your RAX50and are considering returning it. NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Posted by: Steve Wacksman
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
This router is a beast! I replaced an older Netgear R6400 as my ground level router and in my basement had a Nighthawk R7000P. It used to be that in the basement my devices connected to the R7000P, but this bad boy is so strong that even in the basement my devices connect to this one. Pretty amazing.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Good hub, easy to setup
on December 17, 2021
Posted by: Anonymous
This is a good hub and was very easy to setup using the phone app. I like the features in this hub.
Written by a customer while visiting netgear.com
Customer Rating
5
Very good product
on December 16, 2021
Posted by: Mary Ooten
Good product and support. Easy to set up and call if needed support
Written by a customer while visiting netgear.com
Customer Rating
5
Exactly what I needed!
on December 16, 2021
Posted by: JC
After 6 years on my old Netgear router, 3 homes, and 3 cities. It was time to upgrade. The features are exactly what I wanted and this RAX50 met every single requirement I needed in a router. Better range, user app control and wi-Fi 6. Another awesome product that is sure to last me many years. Thanks Netgear!
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent
on December 15, 2021
Posted by: Chip H
This router does exactly what I need it to do and provides excellent coverage in a warehouse location without any dropouts. It was easy to set up and has been easy to use. Very happy with this router!
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk
on December 14, 2021
Posted by: Ljallen
Excellent product, easy to setup, great coverage, awesome security.
Written by a customer while visiting netgear.com
Customer Rating
5
great router for my home
on December 13, 2021
Posted by: mark bair
this router replaced my old router - wow !!! super fast connections - synced up very easy with my existing things in my home. very impressed with how easy it was to set up and its power to reach my rooms that were on a second floor not close to router !!! way to go netgear
Written by a customer while visiting netgear.com