Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7
(1,612 Reviews)
Rating breakdown 1,612 reviews
5 Stars
1,358
4 Stars
170
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
5
Works!
on August 27, 2022
Posted by: Anonymous
Powerful and never drops! I wish I would've replaced my old sooner
Written by a customer while visiting netgear.com
Customer Rating
5
Fast and Always Online
on August 27, 2022
Posted by: Maurice James
Just blown away by the speed and ease of my connections throughout the house. No more problems going from floor to floor.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent connection with Fiberoptic
on August 29, 2022
Posted by: Janice Page
I just changed over from Xfinity to Fiberoptic utilizing the Netgear Nighthawk router. It is the best router I’ve ever used.
Written by a customer while visiting netgear.com
Customer Rating
5
Great router, easy to use and install.
on August 29, 2022
Posted by: Mwiley
Took only minutes to get the nighthawk set up and ready to go. Very user friendly.
Written by a customer while visiting netgear.com
Customer Rating
5
Great piece of equipment
on August 29, 2022
Posted by: Anonymous
This was the 3rd router I've tried. This is the only one that covers my whole house upstairs and downstairs, 3695 sq ft. Even outside and around the house. Great product
Written by a customer while visiting netgear.com
Customer Rating
5
Good!!
on August 30, 2022
Posted by: Jenn
This has worked great so far I’ve had zero issues with it in the set up is really nice. I also like the app.
Written by a customer while visiting netgear.com
Customer Rating
5
Very fast router
on August 31, 2022
Posted by: Kai shaikh
This router is extremely fasts. Makes gaming smooth, downloading movies with ease, and download files is nothing. Overall awesome router!!
Written by a customer while visiting netgear.com
Customer Rating
3
Wi Fi Netgear Nighthawk AX6
on August 31, 2022
Posted by: Ann St George
The unit may fit the need or a technical “gamer;” it did not work well for a small home with ether netted computer and fax/printer and two wi fi TV’s, 2 smart phones. Disappointing and not user friendly, had to purchase an extender, home is 2800 sq.ft.
Response from netgear.comBy Consumer Affairs, August 31, 2022
Hi Ann,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com