Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7 out of 5
4.7
(1,613 Reviews)
Open Ratings Snapshot
Rating breakdown 1,613 reviews
5 Stars
1,358
4 Stars
171
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product. 
(
25 out of 33
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
5 out of 5
5
Home use
on January 14, 2022
Posted by: Anonymous
Give very good clear fast coverage to all devices throughout home
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Excellent coverage
on January 14, 2022
Posted by: Kevin Kreis
Covers our entire two-story house. Great value for the money.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Netgear Nighthawk is great!
on January 13, 2022
Posted by: Anonymous
No more dead zones in my house. My Wi-Fi signal is stronger than it has ever been and it can handle many devices without losing any strength. It has parent controls to keep the young ones in check and helps block unwanted intruders.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
So far ok
on January 12, 2022
Posted by: TH
I am praying that the experience stays good compare to the previous version is way better.
Written by a customer while visiting netgear.com
Customer Rating
3 out of 5
3
Not fully functional
on January 12, 2022
Posted by: Alen
Had somewhat of a hard time installing. Needed tech help to get everything completed, but still cannot access the 5 G connection.
Response from netgear.comBy Consumer Affairs, January 13, 2022
Hi Alen,

We're sorry to hear that you are still experiencing issues with your RAX50, and we would like to look into your case and see what additional help we can provide. Please email us your contact information along with your case number and a link to your review to netgearteam@netgear.com, and we will be happy to help you.

Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Awesome Coverage
on January 12, 2022
Posted by: Anonymous
with mom and dad working from home and kids home due to covid protocol this new router was amazing!!!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Must buy!!
on January 12, 2022
Posted by: Michelle
Easy to set up and use. Streaming services is more enjoyable and with no lag time. This is protecting all of my electronics from any cyber attacks. Thank you!!
Written by a customer while visiting netgear.com
Customer Rating
1 out of 5
1
Don’t waste your money
on January 12, 2022
Posted by: GerryP
I’ve had to call 3 times in 1 week for issues about not receiving 5G on my Nighthawk.Problem still not addressed.Will be send this piece of crap back for refund.
Written by a customer while visiting netgear.com
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