Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7
(1,613 Reviews)
Rating breakdown 1,613 reviews
5 Stars
1,358
4 Stars
171
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
3
Not as good as the older model
on February 21, 2022
Posted by: Macmike
I had a older model netgear that had twice the range as this one. That one lasted over five years but finally stopped working.
Response from netgear.comBy Consumer Affairs, February 22, 2022
Hi Macmike,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Good wifi connection
on February 21, 2022
Posted by: Anonymous
Ive always had netgear It is an amazing product wifi works great
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing router
on February 21, 2022
Posted by: Chandler
Easy to set up and get working. The app is incredibly handy and easy to use. As well as easy to monitor and control everything internet.
Written by a customer while visiting netgear.com
Customer Rating
5
Great router!!
on February 21, 2022
Posted by: Ina Lim
I upgraded my router and my wifi hasn’t gone down once!! So glad I took the plunge and invested in the Nighthawk :) Definitely worth the investment.
Written by a customer while visiting netgear.com
Customer Rating
5
Exceeds Expectations
on February 20, 2022
Posted by: Preston
the RAX50 pleasantly surprised me. it’s range reaches every corner of my home with strong signal.
Written by a customer while visiting netgear.com
Customer Rating
5
Upgrade to Awesome
on February 20, 2022
Posted by: Mike
Went from older model to this and it works GREAT. Have always used NETGEAR, just the best
Written by a customer while visiting netgear.com
Customer Rating
5
Easy, fast, and works!
on February 19, 2022
Posted by: Jim_X
The app did everything - and correctly. I installed the router and increased my cable speed. Even the smart TV in the basement works perfectly. No need for the extender that I had installed
Written by a customer while visiting netgear.com
Customer Rating
5
Super fast
on February 19, 2022
Posted by: Donna
Works well great speed and the app is nice with notifications of threats and new device connections.
Written by a customer while visiting netgear.com