Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7
(1,612 Reviews)
Rating breakdown 1,612 reviews
5 Stars
1,358
4 Stars
170
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
5
Lighting Fast/Easy Set-up
on July 27, 2022
Posted by: Ken Landrum
So far we’ve experienced great connectivity with lightning quick speeds. The setup was quick and super easy. Satisfied customer here for sure!!
Written by a customer while visiting netgear.com
Customer Rating
5
Great wifi
on July 27, 2022
Posted by: Anonymous
Have really enjoyed the router have no problems with set up and the security is great
Written by a customer while visiting netgear.com
Customer Rating
3
Doesn’t cover my entire home
on July 27, 2022
Posted by: Kassgmom
It says that it covers 2500sqr ft, but my house is only 2000 sqr ft and it barely works downstairs.
Response from netgear.comBy Consumer Affairs, July 28, 2022
Hi Kassgmom,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk
on July 27, 2022
Posted by: Melissa
I have a very difficult time with my internet connection where I live. The nighthawk is really good and does help. Very, very easy to set up.
Written by a customer while visiting netgear.com
Customer Rating
5
Just Better
on July 28, 2022
Posted by: Marty Gallo
Smartest decision you'll ever make with regards to your network!
Written by a customer while visiting netgear.com
Customer Rating
5
Unbelievable speed
on July 28, 2022
Posted by: Anonymous
Great speed; loved the ease of the set up; zero issues.
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk AX6
on July 29, 2022
Posted by: Randy Frosh
great router. Easy to install and get working. Good coverage without extenders.
Written by a customer while visiting netgear.com
Customer Rating
5
Happy with my purchase
on July 31, 2022
Posted by: Mtnewts
Faster then my previous router and easy to set up. Happy with my purchase and would certainly recommend.
Written by a customer while visiting netgear.com