Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7
(1,612 Reviews)
Rating breakdown 1,612 reviews
5 Stars
1,358
4 Stars
170
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
5
Best wifi router
on June 8, 2022
Posted by: Anonymous
This is the best wifi router I have ever owned, never had any issues with connections and it does a scan of all devices connected to it. I highly recommend this router.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Nighthawk AX6 6-Stream Router
on June 10, 2022
Posted by: Anonymous
This unit was so very easy to hook up and the speed is unbelievable.
Thank you
Thank you
Written by a customer while visiting netgear.com
Customer Rating
4
Pretty Good
on June 10, 2022
Posted by: Crabby_Apple
I purchased this router after upgrading my home internet to gigabit fiber. It works pretty well, but doesn’t deliver the full gigabit speed. There is a setting within the router that limits the speed to what it thinks your device needs. Luckily, you can turn this off.
I’ve not experienced any drops or random cutouts. It’s good for what you paid.
Written by a customer while visiting netgear.com
Customer Rating
5
Worth every penny
on June 12, 2022
Posted by: Patrick
Before I got this my streaming services were always pixalating. Problem solved.
Written by a customer while visiting netgear.com
Customer Rating
5
Very Good Product
on June 12, 2022
Posted by: Anthony Dalman
Very easy to use and set up. Built it security software is best
Written by a customer while visiting netgear.com
Customer Rating
5
Faster and easy to set up
on June 12, 2022
Posted by: Naomi
I was impressed how easy it was to set up and how great the speed is - I live out of range and usually have the toughest times streaming movies, I have not had a problem and I can stream on my phone while my oldest plays his video games and streams on twitch.
Written by a customer while visiting netgear.com
Customer Rating
5
Bigger highway, faster speeds...
on June 13, 2022
Posted by: Anonymous
Super easy to set-up, the app walks you through exactly what to do. Only takes a few minutes to do. Once complete, there the additional WiFi channels makes multi-device household connections much faster
Written by a customer while visiting netgear.com
Customer Rating
3
missed the mark
on June 13, 2022
Posted by: rocktroll
this system came highly recommended by a friend and though His he set up easily ours did not set up at all. so we are returning the first one and we did order a second one to give it a try. hoping the first was a fluke and the second will work much better. giving the benefit of maybe it was damaged , not sure . we shall see with the second one.
Response from netgear.comBy Consumer Affairs, June 14, 2022
Hi rocktroll,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with installing your product. This resource should help you: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with installing your product. This resource should help you: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com