Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Average customer rating
4.7
(1,612 Reviews)
Rating breakdown 1,612 reviews
5 Stars
1,358
4 Stars
170
3 Stars
41
2 Stars
18
1 Star
25
76%of customers recommend this product.
(
25 out of
33)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AX5400 Dual-Band Wi-Fi 6 Router - Black
Customer Rating
3
So far so good
on March 24, 2022
Posted by: Anonymous
Doesn’t deliver wifi as fast as I thought according to description. I’m getting 500mbs into the router but it appears to peg out at about 212mbs on the delivery.
Response from netgear.comBy Consumer Affairs, March 25, 2022
Hi Richard,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear router
on March 25, 2022
Posted by: Andres Comartin
Router is easy to install and performs well good speed and great protection
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome
on March 25, 2022
Posted by: Don sauter
Very good router. Speed is excellent and range is awesome.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent choice!!
on March 26, 2022
Posted by: Vivian R.
Most excellent router!! It lives up to its description online. Saw immediate results! It was easy to install, and solved all of our slow streaming issues (buffering, etc). I highly recommend this router!
Written by a customer while visiting netgear.com
Customer Rating
5
So far so good
on March 26, 2022
Posted by: Reece
This has been a great upgrade from our Netgear C6300. This provides great range and works efficiently in our 2500sq ft home. Currently, we have 18 devices hooked up to it with no issues at all so it’s doing it’s job. I’d recommend this router for sure.
Written by a customer while visiting netgear.com
Customer Rating
5
Looks Great.
on March 28, 2022
Posted by: Bulldog
I like the Nighthawk Router. Reasonably priced. Love the ability to connect to two different level of signal. With 2.4, I was still able to use my older TV device. Netgear staff were very supportive. Router working great. Thanks
Written by a customer while visiting netgear.com
Customer Rating
5
Huge improvement
on March 28, 2022
Posted by: Anonymous
Replaced other brand router, saw drastic increase in speed, and reliability.
Written by a customer while visiting netgear.com
Customer Rating
5
Good replacement
on March 28, 2022
Posted by: Cassie Lascola
I had to get a new router to replace my Failed Nighthawk R9000. Easy set up, Wish it allowed to log in to the web config first as i was unable to Gain access till app set up. But so far, It has better range than my old unit. Hope it lasts as long or longer!
Written by a customer while visiting netgear.com