Customer reviews from sharkninja.com
Shark - Refurbished Excellent - Detect Pro Cordless Stick Vacuum, QuadClean Multi-Surface Brushroll, HEPA Filter, Detect Technology - White/Beats Brass
Average customer rating
4.2
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
62
4 Stars
21
3 Stars
10
2 Stars
5
1 Star
6
83%of customers recommend this product.
(
54 out of
65)
Customer Reviews for Shark - Refurbished Excellent - Detect Pro Cordless Stick Vacuum, QuadClean Multi-Surface Brushroll, HEPA Filter, Detect Technology - White/Beats Brass
Customer Rating
5
Does great job
on October 16, 2024
Posted by: Xxxx
Easy to use and very lightweight but with plenty of suction.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Love it
on October 20, 2024
Posted by: Wildethang
from OHIO
Gender:Female
I love that it is light Weight so easy to take up and down stairs plus the Swivel head on it makes it easy to clean around things and finally a vaccum that doesn't get hair wrapped round it u made my life easier
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Easy use. Especially cordless!
on October 21, 2024
Posted by: Illinois
Great quick clean up for spills. From vacuum to Hand held
Written by a customer while visiting sharkninja.com
Customer Rating
1
bad vacuum
on October 22, 2024
Posted by: billy
I bought this and it battery drains so fast not worth it.
No, I would not recommend this to a friend.
Response from sharkninja.comBy Shark Clean, November 6, 2024
Hello Billy,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark Detect Pro. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark Detect Pro. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
4
Lightweight
on November 3, 2024
Posted by: Sherbear
from Wisconsin Rapids, Wisconsin
Gender:Female
I’m enjoying how hard this little machine works! But I wish it came with an attachment brush for hard furniture.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Could of been better
on November 12, 2024
Posted by: Nichol
For The most part I do love it except the fact it’s not good when picking up on the edges close to the wall like it claims. But in regular floors and carpet it does pick up good. I also hate the fact you can’t buy other attachments for it like the other products
Response from sharkninja.comBy SharkNinja, November 14, 2024
Hello Nichol,
Thank you for taking the time to leave a review.
Based on the suction power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
Based on the suction power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
1
Product is trash
on November 17, 2024
Posted by: Zach
from Colorado
Gender:Male
Absolute trash. The battery lasted 5 min after a full charge
Response from sharkninja.comBy SharkNinja, December 11, 2024
Hello,
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your Detect Pro is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this.
Kind regards,
Shark Clean
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your Detect Pro is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
The Shark Detect Pro is a powerful, easy-to-use co
on April 8, 2025
Posted by: y_marharyta_7888
[This review was collected as part of a promotion.] I’ve been using the Shark Detect Pro for 17 months, and it totally changed how I feel about cordless vacuums. The suction power is amazing, especially when it comes to pet hair and messes from my kids. The Detect technology automatically adjusts the suction depending on the floor, which is super convenient. It’s lightweight, easy to maneuver, and comes with a bunch of attachments, including a mini motorized one for pet hair. Cleaning, storing, and charging it is a breeze, and the battery lasts a long time. The only small downside is that it’s a bit loud on full power, but the performance definitely makes up for it. I highly recommend it, especially for pet owners and families with kids!
Written by a customer while visiting influenster.com
