Customer reviews from sharkninja.com
Shark - Refurbished Excellent - Detect Pro Cordless Stick Vacuum, QuadClean Multi-Surface Brushroll, HEPA Filter, Detect Technology - White/Beats Brass
Average customer rating
4.2
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
62
4 Stars
21
3 Stars
10
2 Stars
5
1 Star
6
83%of customers recommend this product.
(
54 out of
65)
Customer Reviews for Shark - Refurbished Excellent - Detect Pro Cordless Stick Vacuum, QuadClean Multi-Surface Brushroll, HEPA Filter, Detect Technology - White/Beats Brass
Customer Rating
4
Great cordless vacuum
on January 6, 2024
Posted by: sarahe9e6c
[This review was collected as part of a promotion.] I was super excited to get this vacuum because I have been wanting a cordless one. The actual vacuum works great!! We love that you can use the handheld part for your car or fridge or those hard to reach places and then snap it into the long part to do the floors in the rooms. It’s super easy to clean and empty and nothing gets stuck in it. The only problem I have with this vacuum is the battery. The battery doesn’t last long enough to do my entire apartment at one time. I always have to charge it and then do a second cleaning which takes away from the momentum.
Written by a customer while visiting influenster.com
Customer Rating
5
Love it
on January 8, 2024
Posted by: hannahd246
[This review was collected as part of a promotion.] I live in a household with 10 dogs. The house is ALWAYS dirty, and most vacuums don’t do the job. This is perfect, it picked up so much dirt and I love it. I love that it can be used on any type of floor.
Written by a customer while visiting influenster.com
Customer Rating
3
Good but not the best
on January 10, 2024
Posted by: Diyer
Pros: light weight, easy to maneuver, good for hard wood or carpet, reasonable price, strong suction
Cons: messy filter design not easy to clean, battery life doesn’t last well unless you use economy mode, dust bin too small, no stand or wall fixture like dyson, no pet brush(huge con), led lights are not bright enough, they auto adjust brightness-useless feature, small brush head
Been a Dyson user for few years, this is not a great upgrade rather a slightly different version of vacuum
Cons: messy filter design not easy to clean, battery life doesn’t last well unless you use economy mode, dust bin too small, no stand or wall fixture like dyson, no pet brush(huge con), led lights are not bright enough, they auto adjust brightness-useless feature, small brush head
Been a Dyson user for few years, this is not a great upgrade rather a slightly different version of vacuum
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, March 19, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark® Detect Pro™ Cordless Stick Vacuum. We will absolutely share your feedback with the relevant teams for consideration of future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark® Detect Pro™ Cordless Stick Vacuum. We will absolutely share your feedback with the relevant teams for consideration of future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
2
Lacks power and suction, flimsy build.
on January 20, 2024
Posted by: mideastsoldier2003
from Land O Lakes, FL.
Gender:Male
Purchased this a month ago, and it is no where as good as the IONFlex model I have. It feels cheap and flimsy, and does not perform near as well. I expected more for the price, but sadly it didn't deliver. I would not recommend this model.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, March 21, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark® Detect Pro™ Cordless Stick Vacuum. We will absolutely share your feedback with the relevant teams for consideration of future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark® Detect Pro™ Cordless Stick Vacuum. We will absolutely share your feedback with the relevant teams for consideration of future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
4
Excellent vacuum, but should come with more
on January 24, 2024
Posted by: SFred
from Altoona, PA
Gender:Female
I bought this vacuum as a gift for myself for our new home and was beyond excited! I love everything about it, except that I wish it came with more accessories. To me, having it only come with the crevice tool may make this not worth the price and it appears as though you can’t buy additional accessories for it? If it weren’t for that, I likely would have given this 5 stars.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Hands down a powerful vacuum!
on April 10, 2024
Posted by: Shosk1
The vacuum is incredible. It definitely exceeds getting the job done. The only reason I’m giving it 4 stars is because I thought I was purchasing the self empty system as I was watching the review videos before making no my purchase.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Shark ion duo is better .
on April 10, 2024
Posted by: Dr.MISK
from Ohio
Gender:Female
Battery life is horrible … not as advertised . Suction is ok . This is only good for hardwood and tile floors only — not great on carpet … doesn’t fold for storage. I love shark products .. but this one isn’t great
Response from sharkninja.comBy Shark Clean, April 26, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark® Detect Pro™ Cordless Stick Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark® Detect Pro™ Cordless Stick Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
3
Disappointment in unavailability of attachments
on May 2, 2024
Posted by: Mama J
from Arlington, TX
Gender:Female
Bought this for cordless convenience and lightweight appliance. Am very disappointed that no attachments other
than the crevice tool came with it -and- no attachments are available to purchase.
Would like to have a dusting brush attachment at least!
than the crevice tool came with it -and- no attachments are available to purchase.
Would like to have a dusting brush attachment at least!
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, May 20, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark® Detect Pro™ Cordless Stick Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark® Detect Pro™ Cordless Stick Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com