Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Average customer rating
4.5
(1,007 Reviews)
Rating breakdown 1,007 reviews
5 Stars
782
4 Stars
101
3 Stars
48
2 Stars
22
1 Star
54
63%of customers recommend this product.
(
32 out of
51)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Customer Rating
3
CM1200
on February 12, 2021
Posted by: Zachary Przywieczerski
Modem is great, IF you can keep the firmware updated. Otherwise it is a brick that sometimes connects you to the internet.
Written by a customer while visiting netgear.com
Customer Rating
4
Nice Product
on February 12, 2021
Posted by: Anonymous
The increased speeds are very nice along with the ease of installation. Overall, a very good product.
Written by a customer while visiting netgear.com
Customer Rating
5
Huge difference!
on February 11, 2021
Posted by: Wenjie Xu
Frustrated with the bandwidth limit for WFH parents and remote learning kids...Finally ordered this new router and an ORBI wifi6 mesh system. Huge difference! Now I can watch 4K video on Netflix while 3 zoom meetings are running. Totally worth it!
Written by a customer while visiting netgear.com
Customer Rating
4
works great, could use better documentation
on February 10, 2021
Posted by: hspindel
Up and running with fast internet through Comcast. Documentation should have said that an attached router should set the WAN port to use DHCP - would have saved me a lot of time.
Written by a customer while visiting netgear.com
Customer Rating
5
Exceptional
on February 10, 2021
Posted by: Garett Francis
Excellent speed and reliability! Customer service has been amazing with any issues I’ve had in the past but so far zero issues with this machine!
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent
on February 8, 2021
Posted by: QueenArtemis07
I’m so happy to not be paying the internet company for renting a unit. This fits perfectly with my gaming Nighthawk WiFi tri band!!
Written by a customer while visiting netgear.com
Customer Rating
5
great modem
on February 7, 2021
Posted by: Anonymous
great modem i have had no issues with it atm it works great with my xfinity gb speed i feel it works better then the modem xfinity offers my internet feels way faster no lags in between streams or game play thanks netgear
Written by a customer while visiting netgear.com
Customer Rating
3
Best or worst
on February 4, 2021
Posted by: David A Clark
Im still not 100% on this modem. The first one i purchased was bad and the second is having download lick issues. The modem has 4 ethernet ports on the rear but doesnt have dhcp so you cant use them. Why put 4 ports on the back of one of the most expensive modems on the market if you cant use them.....
Response from netgear.comBy Consumer Affairs, March 13, 2021
Hi David A Clark,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com