Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Average customer rating
4.5 out of 5
4.5
(1,008 Reviews)
Open Ratings Snapshot
Rating breakdown 1,008 reviews
5 Stars
782
4 Stars
102
3 Stars
48
2 Stars
22
1 Star
54
63%of customers recommend this product. 
(
32 out of 51
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Customer Rating
5 out of 5
5
Top Notch
on March 28, 2021
Posted by: Richard Martin
I have had multiple Netgear devises over the years and the Netgear Nighthawk Docsis 3.1 in combination with the Orbi 850 are by far the best I have owned. I had an issue after a power outage crashed my system. Once I got through the Tech Support que it was fixed in about 15 mins. The support team was very knowledgeable of my system and helpful with my issue. My only complaint is the amount of time spent in the que. Which was almost 2 hours. After being hung up on 3 times and being transferred back to the beginning of the call que twice. I’m giving 5 stars because of the quality of the system and once I got a hold of tech support the quality of service I received.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Very fast cable modem
on March 28, 2021
Posted by: Bruce
Very fast cable modem. Works much better than the Xfinity modem. Now I don’t have to pay for wifi that I’m not using. Great job Netgear.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Fast and Handles Multiple Devices
on March 27, 2021
Posted by: Hunter Berlinguet
This modem has performed well since it was purchased, and I was able set it up with relative ease.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Excellent Cable Modem
on March 26, 2021
Posted by: Rene Nascimento
This product delivers an excellent speed signal as promised in the box. Good quality and design. Remember to use a CAT 6 cable or higher!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Source of relief
on March 25, 2021
Posted by: Jeremey
I recently experienced ongoing challenges with my wifi network at home. Working from home became meeting after meeting of me feeling shame about my repeated video conference fails. It even became a pretty obvious joke of how long before I will freeze on internal meetings. After buying my nighthawk cm1200, that all changed and now I have blazing fast speed on every meeting which makes my work from home experience more enjoyable. I would recommend this entire system to anyone that wants a great home wifi network with consistent and predictable results.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Excellent Gear
on March 24, 2021
Posted by: Roderick James PhD
This is an excellent piece of gear! You can improve it by adding 4 ethernet ports and wifi!
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Neatgear Nighthawk Cm1200 modem
on March 24, 2021
Posted by: Michael Healy
Seems to work great a vast improvement over former modem which seemed to go dormant several times a day.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Quality modem!
on March 24, 2021
Posted by: Katy Neuy
This modem is definitely worth every penny. It was a breeze to set up and my connection is such more reliable now with this modem. It’s also worth customer service that NetGear offers is unmatched! I had additional questions about other NetGear solutions and they went above and beyond to help answer all my questions.
Written by a customer while visiting netgear.com
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