Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Average customer rating
4.5
(1,007 Reviews)
Rating breakdown 1,007 reviews
5 Stars
782
4 Stars
101
3 Stars
48
2 Stars
22
1 Star
54
63%of customers recommend this product.
(
32 out of
51)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Customer Rating
1
Netgear CM 1200
on April 28, 2021
Posted by: Sue Moss
I purchased this in January 2021. It has completely failed. I just had a rep from my internet company check it out and it is defective not being able to lock onto a signal. They replaced it for me with another modem that is working great. I am very disappointed as I paid top dollar for this modem.
Response from netgear.comBy Consumer Affairs, April 29, 2021
Hi Sue Moss,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
Lasted 1 month
on April 28, 2021
Posted by: Tom27
Lasted 1 month. All 4 ports no longer work after 1 month of use.
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, April 29, 2021
Hi Tom27,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk modem
on April 27, 2021
Posted by: Steve Mullin Sr
This nighthawk modem was easy to install and has surpassed my expectations.
Written by a customer while visiting netgear.com
Customer Rating
5
Great modem
on April 27, 2021
Posted by: Anonymous
This modem made the difference in my home. With gamers and a work from home wife I needed a device that would be consistent and it did. Strong wifi signal through out my home
Written by a customer while visiting netgear.com
Customer Rating
5
Modem supports high speeds!
on April 26, 2021
Posted by: Daniel Higinbotham
Very pleased with the performance of the modem. Allows for smooth internet experience while working from home. Highly recommend
Written by a customer while visiting netgear.com
Customer Rating
5
Fast
on April 24, 2021
Posted by: Anonymous
We love our NETGEAR Nighthawk Multi-Gig Speed Cable Modem Docsis 3.1 (CM1200). It is fast and reliable. We recommend to other family members.
Written by a customer while visiting netgear.com
Customer Rating
5
Break from Internet Provider equipment
on April 23, 2021
Posted by: FLOYD NEAL III
Been hearing about IP tactics to get their costumers to upgrade services and equipment. Netgear was my choice to own my the equipment I need. Would recommend to anyone.
Written by a customer while visiting netgear.com
Customer Rating
5
Very Fast
on April 22, 2021
Posted by: MaRuss
I decided to get rid of my ISP’s equipment, which stopped working. I connected the new modem and the speeds were blazing fast. Very happy. It was a good decision.
Written by a customer while visiting netgear.com