I purchased this in January 2021. It has completely failed. I just had a rep from my internet company check it out and it is defective not being able to lock onto a signal. They replaced it for me with another modem that is working great. I am very disappointed as I paid top dollar for this modem.
Response from netgear.comBy Consumer Affairs, April 29, 2021
Hi Sue Moss,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Lasted 1 month. All 4 ports no longer work after 1 month of use.
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, April 29, 2021
Hi Tom27,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
This modem made the difference in my home. With gamers and a work from home wife I needed a device that would be consistent and it did. Strong wifi signal through out my home
Been hearing about IP tactics to get their costumers to upgrade services and equipment. Netgear was my choice to own my the equipment I need. Would recommend to anyone.