Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Average customer rating
4.5
(997 Reviews)
Rating breakdown 997 reviews
5 Stars
774
4 Stars
100
3 Stars
48
2 Stars
22
1 Star
53
63%of customers recommend this product.
(
32 out of
51)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Customer Rating
5
New Netgear Modem
on April 27, 2022
Posted by: Anonymous
This is a great Modem it’s fast and very reliable.
Written by a customer while visiting netgear.com
Customer Rating
3
CM1200 with orbi
on April 27, 2022
Posted by: Christopher Ready
CM1200 has seemed to work great, but my orbi has lost internet connection a few times since set up. I really need no interruptions as my wife and i work from home!
Response from netgear.comBy Consumer Affairs, April 28, 2022
Hi Christopher,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you troubleshoot your device for any connectivity issues: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US, and also: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you troubleshoot your device for any connectivity issues: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US, and also: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Simple to operate yet delivers
on April 30, 2022
Posted by: OGA
Simple to operate yet delivers strong performance. For those in need of fast modems at a reasonable price the CM1200 delivers.
Written by a customer while visiting netgear.com
Customer Rating
5
Modem reset
on May 2, 2022
Posted by: Anonymous
Corrected and reset the password on the modem to re-connect the wireless devices.
Written by a customer while visiting netgear.com
Customer Rating
5
Quick Setup/ Great Speed
on May 2, 2022
Posted by: K. Maness
Setup was a breeze, called my ISP with MAC and was online in under 5 minutes. My speed is 600 mbps, and am getting 678 download speed wirelessly. Wired getting 578 . Very happy. This modern replaced an Arris surfboard, which gave me nothing but problems. Very glad I chose Netgear. My first experience with them, and I couldn’t be happier. Thank you Netgear!
Written by a customer while visiting netgear.com
Customer Rating
5
Quality High Speed Cable Modem
on May 2, 2022
Posted by: Grift23
This modem delivers quality high-speed connection to your router or devices. Since its installation, internet performance and test outcomes have been consistently great.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Product
on May 6, 2022
Posted by: Anonymous
Plug it in and go (subject to whitelisting by your ISP, of course...) Lots of head-room if you want to upgrade.
Written by a customer while visiting netgear.com
Customer Rating
3
Good not great
on May 15, 2022
Posted by: Les
Modem wired connected todevice like Smart TV with streaming apps not allowing a Wan router connection. When disconnecting wired to device and rebooting all devising connect wireless lying. So what is the point of having multiple ports (3) on the modem if they don't work?
Written by a customer while visiting netgear.com