Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Average customer rating
4.5
(997 Reviews)
Rating breakdown 997 reviews
5 Stars
774
4 Stars
100
3 Stars
48
2 Stars
22
1 Star
53
63%of customers recommend this product.
(
32 out of
51)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Customer Rating
5
As fast as LIGHTNING!
on October 12, 2020
Posted by: Brandon
I recently bought the CM1200 to replace our previous modem. The CM1200 is lightning fast and built like a tank! It wont go offline or fail like some cheaper products from other companies. Thank you NETGEAR!
Written by a customer while visiting netgear.com
Customer Rating
5
Flawless performance. Poor documentation.
on October 20, 2020
Posted by: RC
This modem works very well in delivering the speed promised by my ISP. Unfortunately the four port hub doesn’t perform as one would expect. It’s one fully active, three passive. This took hours of calls with Netgear support agents to uncover. Fairly frustrating and a bit pricey for what it does, however, thus far it’s worked well with my Wi-Fi router and provided great connectivity.
Written by a customer while visiting netgear.com
Customer Rating
3
Works but senseless design
on November 4, 2020
Posted by: Robert
Bought to use with xfinity after leaving att. I paid extra for this router to have the xtra ports on back, only to find out that only 1 of the 4 is designed to send/transmit the internet signal. It’s by design for some reason and not stated anywhere. Had to call to find this out.
Response from netgear.comBy Consumer Affairs, November 5, 2020
Hi Robert,
Thank you for your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Thank you for your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
3
Nighthawk modem
on November 6, 2020
Posted by: Anonymous
All good except it has 4 ports in the back but can only use 1
Response from netgear.comBy Consumer Affairs, November 9, 2020
Hi Victor Sastre,
Thank you for your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Thank you for your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
CM1200 Steady Reliability
on December 10, 2020
Posted by: IndianaGuard
Replaced my Arris 8200 because if reliability issues. Very sensitive to Comcast power, even with an attenuator. CM1200 has been rock steady. Everything you want to make the most of higher bandwidth/higher speed network demands.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Modem
on December 16, 2020
Posted by: Christopher Katona
I bought this modem to replace the one I was renting my cable provider. My actual speeds have tripled since setup. I purchased a new router a year ago which helped but the modem really made a huge difference.
Written by a customer while visiting netgear.com
Customer Rating
2
Not a Word About 4 Ports
on December 18, 2020
Posted by: John76385
Gender:Male
Length of ownership:1 month
Marketed to residential consumers with the four ports offering a benefit to that consumer. Not a single word about the home user actually needing a separate IP address for each of those ports. Big issue when the new Netgear mesh I purchased with this modem ONLY HAS A SINGLE PORT!!
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear CM1200
on December 20, 2020
Posted by: Nilesh Parekh
My Motorola modem was not enough for the download speed. I have 2 online gamers with 2 Gaming pcs, 4 laptops. 4 cell phones, 1 Vonage VOIP, 2 Firesticks, 1 Roku. I have a Netgear Satellite Router. Setting up CM1200 was a breeze, it works seamlessly, no loss of bandwith, all gadgets work fine. Very happy with purchase
Written by a customer while visiting netgear.com