Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Average customer rating
4.5 out of 5
4.5
(1,008 Reviews)
Open Ratings Snapshot
Rating breakdown 1,008 reviews
5 Stars
782
4 Stars
102
3 Stars
48
2 Stars
22
1 Star
54
63%of customers recommend this product. 
(
32 out of 51
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Customer Rating
4 out of 5
4
Security
on August 31, 2021
Posted by: Hector G LLamas
I would like to give it a 5 star but there is no way to put password on the signal like other routers. I can only change the admin password. And is not what i need.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Excellent Product
on August 23, 2021
Posted by: Jocelyn
We have had this product since 2019. We went from the rented router that was not giving us the promised speeds to this. We are now getting our promised speeds. We are very satisfied with this product.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Netgear CM1200 Modem
on August 20, 2021
Posted by: Bobmo662
Needed to improve internet speeds and had great luck with my old netgear modem so I never considered any other brand. Looked at several models and settled on the CM1200. Working great so far. Well pleased.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Awesomeness!!
on August 15, 2021
Posted by: Jcracing1
Super fast and sleep. Paired with the Nighthawk router this team is unbeatable!!
Written by a customer while visiting netgear.com
Customer Rating
3 out of 5
3
Ports are failing, only one port left
on August 3, 2021
Posted by: Anonymous
Bought it to be comfortable and to not worry about it but one after another one, ports are failing, now one lan port left and might fail any time soon.
Response from netgear.comBy Consumer Affairs, August 3, 2021
Hi Wilson Lopez,

Thank you for your review. Please contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Problems Solved
on August 2, 2021
Posted by: Mike Woodman
Replaced my existing cable company equipment with the Nighthawk and just like that three years of problems went away. Great product.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great Modem despite the bad rma process
on August 2, 2021
Posted by: Anonymous
Modem works great although the first one went bad after 9 months. The rma process took hours and was a serious waste of my time. The modem is very fast and works well and the replacement has caused no issues.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
I am along time Nighthawk user
on July 29, 2021
Posted by: Tim Strahan
My new modem is extreamly fast and it works well with my R8000 router. I expect a long relationship with them and my new wifi6 RAX120 router.I like the app and security of great products.
Written by a customer while visiting netgear.com
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