Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Customer Rating
4
Security
on August 31, 2021
Posted by: Hector G LLamas
I would like to give it a 5 star but there is no way to put password on the signal like other routers. I can only change the admin password. And is not what i need.
We have had this product since 2019. We went from the rented router that was not giving us the promised speeds to this. We are now getting our promised speeds. We are very satisfied with this product.
Needed to improve internet speeds and had great luck with my old netgear modem so I never considered any other brand. Looked at several models and settled on the CM1200. Working great so far. Well pleased.
Bought it to be comfortable and to not worry about it but one after another one, ports are failing, now one lan port left and might fail any time soon.
Response from netgear.comBy Consumer Affairs, August 3, 2021
Hi Wilson Lopez,
Thank you for your review. Please contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Modem works great although the first one went bad after 9 months. The rma process took hours and was a serious waste of my time. The modem is very fast and works well and the replacement has caused no issues.
My new modem is extreamly fast and it works well with my R8000 router. I expect a long relationship with them and my new wifi6 RAX120 router.I like the app and security of great products.