Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Average customer rating
4.5
(997 Reviews)
Rating breakdown 997 reviews
5 Stars
774
4 Stars
100
3 Stars
48
2 Stars
22
1 Star
53
63%of customers recommend this product.
(
32 out of
51)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Customer Rating
5
Good investment
on December 25, 2021
Posted by: Gerardo Salgado
I got this to not pay a rental fee for a modem from my cable provider and I have since like the speed and the dependability of this modem
Written by a customer while visiting netgear.com
Customer Rating
5
Major Improvement
on December 25, 2021
Posted by: 4G
Removed Optimum router / modem and put this Netgear to work. Complete improvement in WiFi reliability
Written by a customer while visiting netgear.com
Customer Rating
5
Powerful modem
on December 28, 2021
Posted by: Yes Man
I used to have a combo router/ modem. But since I upped my speeds, I went with this modem and a night Hawk router and they are blazing fast. Never dropped connection on the Ethernet or WiFi.
Written by a customer while visiting netgear.com
Customer Rating
4
Slow internet
on December 28, 2021
Posted by: Anonymous
The technician had me shut off the cellular data button to make the internet work. We did a bunch of troubleshooting before then.
Written by a customer while visiting netgear.com
Customer Rating
2
Good for a year
on December 28, 2021
Posted by: Captain America
14 days after the 1 year warranty expired it quit working.
Written by a customer while visiting netgear.com
Customer Rating
5
Need for Speed
on December 31, 2021
Posted by: cchunter
Gender:Male
This replaces a CM700. Loved the 700 but this is future proofing. Next upgrade is the AXE 11000 router. Love Netgear. I've owned several over the years and they all have been rock solid.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Super!
on January 3, 2022
Posted by: Anthony Prainito
This modem was easy to install once my ISP handled their end….this thing delivers the best speeds I have seen since I started getting 1gbps speeds.
Written by a customer while visiting netgear.com
Customer Rating
3
Meh
on January 4, 2022
Posted by: Breanna
Not sure if it’s the modem or the Netgear router, paid enough for both and feel like I have choppier internet since getting them. Replaced an outdated modem/router from the cable company, not much better. My parents have laptops in the next room and they get dropped left and right. I’m in my bedroom using my mobile (1800 sq foot ranch) and my phone is on the network not wi-fi.
Response from netgear.comBy Consumer Affairs, January 5, 2022
Hi Breanna,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com