Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Average customer rating
4.5
(1,007 Reviews)
Rating breakdown 1,007 reviews
5 Stars
782
4 Stars
101
3 Stars
48
2 Stars
22
1 Star
54
63%of customers recommend this product.
(
32 out of
51)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Customer Rating
3
eh
on November 28, 2021
Posted by: Triv
It was ok. I ran into some issues and sent it back for a better model.
Written by a customer while visiting netgear.com
Customer Rating
5
Very Happy with it!
on November 28, 2021
Posted by: Kim Pateas
I am very happy with my new modem! I got tired of renting marginal equipment from my internet provider!
Written by a customer while visiting netgear.com
Customer Rating
1
Deceptive Advertising - Only 1 Useable LAN Port
on November 26, 2021
Posted by: Brad66
Gender:Male
Length of ownership:1 week
Box claims to give you 4 ports for more wired devices, but fails to tell you that you need multiple IP addresses from your ISP. NetGear - Never Again!
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
3
Doesnt perform as I hoped
on November 23, 2021
Posted by: Anonymous
I pay for 1,000 mbps, but with the router, I only get about 200 mbps. Internet provider came out and verified its not the service.
Response from netgear.comBy Consumer Affairs, June 11, 2022
Hi Justin Barlow,
If you are having problems with your CM1200, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
If you are having problems with your CM1200, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
Died once within a year.
on November 22, 2021
Posted by: Michael
It died 9 months after I bought it. Had to pay for shipping on the rma.
Written by a customer while visiting netgear.com
Customer Rating
5
Very fast modem
on November 18, 2021
Posted by: Anonymous
I was very surprised how lightning fast the modem realy is it more then doubled my internet speed. I totaly recomend this to anyone with cable internet access.
Written by a customer while visiting netgear.com
Customer Rating
5
Faster than ISP
on November 17, 2021
Posted by: Bryan D
Great replacement for ISP integrated modem/router. faster download and upload.
Written by a customer while visiting netgear.com
Customer Rating
5
Works great
on November 16, 2021
Posted by: Mickeywolf
The cm1200 works great. I liked it so much that I upgraded to the cm2000 because of all of the Alexa stuff that I have. You can never have to much power. Way to go netgear. Love the products.
Written by a customer while visiting netgear.com