Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Average customer rating
4.5
(1,007 Reviews)
Rating breakdown 1,007 reviews
5 Stars
782
4 Stars
101
3 Stars
48
2 Stars
22
1 Star
54
63%of customers recommend this product.
(
32 out of
51)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Customer Rating
5
Modem
on January 9, 2022
Posted by: Barbara Call
Was very easy to set up and get connected to ISP. Once that was done, connected to wireless router and everything was back up and running in a short amount of time. So far the new modem is working great.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent and fast modem
on January 8, 2022
Posted by: Anonymous
We found this modem to bring a 700% increase in our home setup. We have Internet through XFINITY and it was truly a game changer for us.
Written by a customer while visiting netgear.com
Customer Rating
5
Very reliable and faster
on January 8, 2022
Posted by: Ethan
The netgear product is more stable than the equipment provided by my cable provider.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent Residential or Small Business CableModem
on January 7, 2022
Posted by: BBob
Gender:Male
Verified Purchase:Yes
Excellent Quality Cable Modem. Note that Only One Netport should be Used. Never mentioned Residential Use cannot Use Other Three Ports? As only One Valid Network I.P. address is assigned by Cable Internet Provider. Each Port needs additional $$$ for separate I.P. Yes! Small Business can afford it. Five Star Ratings on Product and after sales support. Will buy again and well Recommend Home Modem.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Great
on January 6, 2022
Posted by: Heath B
Recently upgraded to 1gig. The installation was seamless. It works great.
Written by a customer while visiting netgear.com
Customer Rating
5
So Far So Good
on January 6, 2022
Posted by: Anonymous
We have only had the Netgear Nighthawk Modem for a short time but are very happy with the unit. It is a definite upgrade from the Modem provided by our internet provider. We have noted a increase in our internet speeds and it was easy to install, other than our internet providers involvement. The unit looks nice and does not take up a lot of space.
Written by a customer while visiting netgear.com
Customer Rating
3
Meh
on January 4, 2022
Posted by: Breanna
Not sure if it’s the modem or the Netgear router, paid enough for both and feel like I have choppier internet since getting them. Replaced an outdated modem/router from the cable company, not much better. My parents have laptops in the next room and they get dropped left and right. I’m in my bedroom using my mobile (1800 sq foot ranch) and my phone is on the network not wi-fi.
Response from netgear.comBy Consumer Affairs, January 5, 2022
Hi Breanna,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Super!
on January 3, 2022
Posted by: Anthony Prainito
This modem was easy to install once my ISP handled their end….this thing delivers the best speeds I have seen since I started getting 1gbps speeds.
Written by a customer while visiting netgear.com