Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Average customer rating
4.5
(997 Reviews)
Rating breakdown 997 reviews
5 Stars
774
4 Stars
100
3 Stars
48
2 Stars
22
1 Star
53
63%of customers recommend this product.
(
32 out of
51)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem - Black
Customer Rating
5
Great Modem despite the bad rma process
on August 2, 2021
Posted by: Anonymous
Modem works great although the first one went bad after 9 months. The rma process took hours and was a serious waste of my time. The modem is very fast and works well and the replacement has caused no issues.
Written by a customer while visiting netgear.com
Customer Rating
3
Ports are failing, only one port left
on August 3, 2021
Posted by: Anonymous
Bought it to be comfortable and to not worry about it but one after another one, ports are failing, now one lan port left and might fail any time soon.
Response from netgear.comBy Consumer Affairs, August 3, 2021
Hi Wilson Lopez,
Thank you for your review. Please contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review. Please contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Awesomeness!!
on August 15, 2021
Posted by: Jcracing1
Super fast and sleep. Paired with the Nighthawk router this team is unbeatable!!
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear CM1200 Modem
on August 20, 2021
Posted by: Bobmo662
Needed to improve internet speeds and had great luck with my old netgear modem so I never considered any other brand. Looked at several models and settled on the CM1200. Working great so far. Well pleased.
Written by a customer while visiting netgear.com
Customer Rating
4
Security
on August 31, 2021
Posted by: Hector G LLamas
I would like to give it a 5 star but there is no way to put password on the signal like other routers. I can only change the admin password. And is not what i need.
Written by a customer while visiting netgear.com
Customer Rating
4
Netgear Nighthawk Modem
on August 31, 2021
Posted by: Kurt
After years of using cable company modem I bought this modem and very happy to get high speed internet!
Written by a customer while visiting netgear.com
Customer Rating
3
Great Product
on September 1, 2021
Posted by: Anonymous
I purchased this modem a couple of weeks ago once I got it up and running Things Are Great.
Response from netgear.comBy Consumer Affairs, September 2, 2021
Hi James Hinton,
Thank you for your review. If you need assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review. If you need assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Love the router
on September 2, 2021
Posted by: Pontious
Just upgraded our internet and got rid of cable switching from spectrum (100 Mbps) to WOW (1 gbps) internet. Ran a few speed tests and only ever managed to top out at around 700 Mbps. Switched over to this Netgear modem and got rid of the wow provided one and now Im getting 950 Mbps. Love it and highly recommend!
Written by a customer while visiting netgear.com